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Quebec's driver's licence and vehicle registration authority, SAAQ (Société de l'assurance automobile du Québec), has declared Gemalto's new central issuance facility for driver's licences operational. Gemalto's professional services team worked closely with SAAQ over the past eight months to seamlessly integrate the central issuance system into SAAQ's headquarters. The first cards have been delivered to Quebec drivers as of September 9th, 2015.
In addition to providing the Coesys Issuance System for central issuance, the multi-year contract with SAAQ also includes a custom designed artwork and the polycarbonate-based driver licences, known for its ability to support strong tactile security features. Gemalto's team of security experts addressed the complexity of maintaining the existing driver's licence design while moving from the previous Teslin card to a Polycarbonate one. The polycarbonate technology adds security improvements to the document without adding lengthy wait times for Quebec drivers renewing or applying for their driver's licences.
Switching to a polycarbonate driver's licence has two advantages: offering Quebec drivers a more secure form of identity in addition to increased durability of the driver's licence. This also reduces the cost of frequent reissuance and is more convenient for citizens.
"The flexibility of our driver's licence system made it easy to incorporate the number of different card types that SAAQ supported in their existing system. The new production site consolidates all of SAAQ's driver licence issuance programmes and includes the new polycarbonate driver's licence," said Neville Pattinson, Senior Vice President of Government Programmes for North America at Gemalto. "Gemalto's employees operate the system within SAAQ and ensure that we meet the service-level-agreement set by SAAQ."
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