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News

Online banking security for Dutch retail bank

Gemalto : 04 March, 2014  (Application Story)
Dutch on-line bank, Knab has taken banking security systems including multi-device payment from Gemalto
Online banking security for Dutch retail bank

Gemalto is delivering a comprehensive suite of banking solutions to Knab, a dynamic online-only retail bank in the Netherlands. Drawing on Gemalto's comprehensive solution for banks, Knab can enjoy the benefits of having a single solution partner for the authentication server, the software development kit, the EMV payment cards and card readers and the related fulfillment services, all of which form an integral part of delivering secure consumer banking services online and on mobile.  

Gemalto provides the Ezio eBanking Server, a dedicated back-end authentication solution for protecting online banking operations, along with the Ezio Mobile Software Development Kit (SDK) to secure Knab's mobile banking app. In addition, each new subscriber gets a Knab debit card, combined with a portable EMV smartcard reader that verifies card holder identity and protects online transactions with EMV level security. Based on Gemalto's Clarista range, these payment cards and readers form part of the 'connection kit' that Knab issues to all new account holders, that is packaged and shipped by Gemalto from its personalization center direct to end users.

The Netherlands has the highest penetration of online banking users in Europe. For an online-only bank like Knab, securing access and providing a trusted service is critical to ensuring it can deliver the highest level of customer experience. Gemalto's comprehensive solution for banks supports Knab in addressing new consumer trends and has already helped the bank to attract digital natives by offering online banking services to meet their increasingly mobile needs, offering account holders the benefits of a secure 24/7 service via a rich mix of channels, with the capabilities of PC online banking fully extended to smartphones and tablets.

"Like our brand name suggests, we are turning 'bank' services front-way back, to reflect our customer-centric approach, and we aim to put a full range of convenient 24/7 banking services at our customers' fingertips whichever device they use, any time and with no compromises in security," said Artie Debidien, ICT & Operations Manager for Knab. "In Gemalto's new platforms and services model, we have found a proven technology partner that can also offer the flexibility and scalability necessary to evolve with this fast-changing marketplace."

"In selecting Gemalto, Knab is reaping the benefits of a one-stop-shop offer, with a unique partner for both secure online banking and EMV payment," added Philippe Cambriel, President for Europe, Mediterranean and CIS at Gemalto. "We call this approach 'Gemalto for Banks', and in an increasingly mobile and digital world, we are enabling the trust needed for banking services to be delivered in a comprehensively user-centric way."

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