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News

NVRs protect fast food chain in Iceland

Milestone Systems : 23 November, 2015  (Application Story)
Icelandic branches of the Dunkin Donuts chain are reducing incidences of criminal damage with the use of surveillance equipment based on Husky NVRs from Milestone Systems
NVRs protect fast food chain in Iceland

Milestone Systems Network Video Recorders (NVR) are being successfully used by Dunkin’ Donuts in Iceland to optimise security and avoid defacement of their branch properties.

The popular chain restaurants are located in the city centre of Reykjavik, Iceland, where big city annoyances such as graffiti and window smashing can be a problem. Dunkin’ Donuts needed a system that would help them avoid damage to their properties and to ensure the clean appeal of the chain and the safety of employees and customers.
 
Milestone Platinum Partner Security Centre Iceland installed a Milestone Husky M30 NVR in each Dunkin’ Donuts restaurant in Iceland. Each Milestone Husky manages eight to ten Vivotek cameras located inside and outside the branches for optimal surveillance. This allows Dunkin’ Donuts managers to keep an overview of their entire restaurant.
 
The advanced investigation tools combined with an easy-to-manage timeline in the Milestone software enables the restaurant managers to examine incidents quickly and accurately. That makes it possible to catch wrongdoers and provide evidence of high image quality to the police if needed. The system also has a deterrent effect; after the branches opened they have had zero incidents of damage, saving the company the costs of having to restore property.
 
“We made sure to have a best-in-class video security system right from the start when opening our restaurants and that has proven to be the right decision. Since opening we have completely avoided defacement thanks to Milestone,” says Helgi Hansson, Security Manager at Dunkin’ Donuts.
 
According to the restaurant managers, the presence of the Milestone video security system has also proven important for creating a sense of safety for the staff. This contributes to Dunkin’ Donuts’ ambition about creating an attractive work environment for its employees.

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