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Guidelines issued for physical intervention by door supervisors.

Skills For Security : 11 April, 2007  (Technical Article)
Guide provides clarification on the use of physical intervention in licensed premises aimed at reducing violent incidences and their consequences.
BIIAB, the leading awarding body for the licensed retail sector and Skills for Security, the skills and standards setting body for the security business sector, have launched a good practice guide addressing the contentious issue of physical interventions. The guide provides much needed clarity on this issue and has been given an important endorsement from DAC Chris Allison MBE of the Association of Chief Police Officers and from the Security Industry Authority.

The guide is designed for owners or operators of licensed premises where employed or contract staff may use physical interventions or for providers of security staff to licensed premises. It is not intended to be used as a definitive guide on the subject of physical intervention or violence in general.

The guidance was developed by a project group chaired by Bill Fox from leading conflict management specialists, Maybo. The group consisted of subject specialists and key stakeholders including representatives from the security industry, the licensed trade, health bodies and the police.

The aim of the guidance is to reduce the incidence and impact of injury from physical violence to employees and customers through promoting good practice and better training. It also gives practical steps that can be taken to minimize risk.
The guide covers:

* Assessing risk.
* Reducing risk.
* Policy and guidance.
* Assessing training needs.
* Selecting and delivering physical interventions training.

Cathie Smith, Director of BIIAB, said, "This publication is a response to the absence of guidance on physical intervention which has been a significant concern for all stakeholders. Door supervisors and frontline staff need the knowledge and skills to do their jobs safely and effectively."

Stefan Hay, Director of Business Development and Communication at Skills for Security said; "Door supervisors are faced daily with increasingly volatile scenarios and we feel it is our duty to ensure that they are provided with the guidance they need to physically intervene in an appropriate and safe manner. We are, therefore, delighted to be a partner in this excellent initiative."

DAC Chris Allison, Head of Licensing Portfolio for ACPO, said in the foreword to the guide, "I would encourage all employers, whether they are security providers or operators, to consider this guidance and its relevance to their operation. It is an important step in protecting employees, customers and businesses in this significant area of risk."

Copies are available from BIIAB and Skills for Security at a price of £5.00 excluding P&P.
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