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Greynets continue to thrive despite controlled IM

FaceTime Communications : 17 October, 2007  (Technical Article)
FaceTime discovers that despite Security Manager's supplying corporate internet messaging systems, unauthorised greynet IM systems continue to be a problem.
FaceTime Communications has attained Gold Certified Partner status in the Microsoft Partner Program, and that its suite of management security and compliance products supports the new Microsoft Office Communications Server 2007. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.

According to a study conducted by NewDiligence Market Research and released today by FaceTime, users in 74 percent of organizations that have deployed enterprise instant messaging or unified communications applications such as Microsoft Office Communicator 2007 continue to use public IM. This continued use of rogue IM applications such as AOL instant messenger, GoogleTalk, MSN Messenger, Skype and Yahoo! Instant Messenger creates a heterogeneous environment requiring IT administrators to maintain a single point of control for security and compliance policies implemented across both sanctioned enterprise-class and consumer IM and unified communications applications.

Through FaceTime's continued support of both Microsoft Office Live Communications Server 2005 and the new Office Communications Server 2007, enterprise organizations can be assured of enhanced security and management of all of their real-time communications, including instant messages delivered over federated public IM clients. FaceTime offers a highly scalable, API-based architecture that is integrated with Office Communications Server 2007 and extensible to other communications modalities including Voice over IP and Web conferencing, for example, in addition to instant messaging. This in-depth integration insures that, even in the event of a server failure, policies are enforced and messages continue to be archived for compliance and audit purposes, protecting an organization across the entire continuum of public IM and Unified Communications applications.

"Consumer-oriented public IM, chat and P2P applications are finding legitimate use within organizations, which has driven many customers to implement unified communications suites such as Office Communications Server 2007," said Frank Cabri, vice president of marketing and product development at FaceTime. "However, the continued presence of these Greynets poses myriad network and information security risks because they provide vectors for malware, intellectual property loss, identity theft and compliance risks. It is an ongoing challenge for IT administrators to gain visibility and control over the evasive Greynets that employees bring into the network. FaceTime provides the means to ensure the safe and productive use of Unified Communications, alongside consumer-oriented Greynets in the enterprise."

"FaceTime adds an extra line of defence against malware and information leakage, as well as ensures messages are archived and can easily be retrieved according to corporate and government regulatory requirements," said Kim Akers, general manager Unified Communications Group, at Microsoft Corp. "And for those organizations that choose to control the use of consumer IM applications, FaceTime provides an easy, enterprise-grade solution for implementing enterprise-wide policies across many different communications vectors."
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