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Electronic key management for large US residential complex

Morse Watchmans : 08 March, 2013  (Application Story)
A block of 191 residential flats has been fitted with the KeyWatcher key control and tracking system to track the secure issue and retrieval of keys
Electronic key management for large US residential complex

Keeping residents and the facility safe and secure is a serious undertaking at the Promenade residential flat project. For the past 17 years, management has relied on Morse Watchmans’ KeyWatcher key control and management systems to help achieve this goal.

Located on the Upper East Side of Manhattan, The Promenade project is a residential high-rise luxury block of flats with 191 units on 38 floors. It is distinguished by spectacular views and full amenities including a health club and pool. The building offers an outdoor jogging track and a fitness centre, wrap-around roof terrace, conference room, party room, children's playroom, billiard room, bicycle and storage room and a garage – all with controlled access. Building management holds keys for these areas as well as keys for each unit and uses the Morse Watchmans key control and management system to secure, control and track keys.

“Holding the keys in the KeyWatcher eliminates any issues of unmanaged access,” said Dominick Camilleri, Resident Manager at The Promenade Project. “The system works very well and over the years we have never had a problem.”

The Promenade’s original KeyWatcher was recently updated with the newer KeyWatcher Illuminated system, along with the complementary KeyWatcher Key-Pro software to enable improved tracking of key usage. The installation of the new system followed a detailed technical evaluation that also included competitive products and, according to Mr Camilleri, the Morse Watchmans system was found to be superior.

He says, “The KeyWatcher Illuminated system was selected over the other brands because of its quality, performance, reliability and scalability.  “Admittedly, we were spoiled by our past experience with the old KeyWatcher system. It really set the standard for our evaluation of a replacement system in terms of reliability and longevity.”

Similar in appearance to the original, the new KeyWatcher Illuminated system offers several convenient features that make controlling keys for a large residential property easier and improve accounting and tracking. Built into a rugged steel cabinet with highly illuminated key slots, the improved design makes it easier to locate keys and maximize wall space. The illuminated two line by 16 character screen clearly displays messages and user prompts for a variety of different functions, including removal and replacement of keys. The cabinet is wired with a tamper-proof mechanism and alarms can be sent automatically via email to designated managers.

The Key-Pro software enables Mr Camilleri to monitor activity from any desktop connected to the network. He can also trace key movements by time, date and user code. The automated record keeping software can also help to reduce the number of man hours spent searching for keys or following up on incidents.

“What we most like about the new system is the capability for tracking keys,” adds Mr Camilleri. “For liability issues and other reasons, it is important for us to know and document the whereabouts of keys and the length of time that keys are out. The KeyWatcher gives us that information in an easy to read report. I would definitely recommend this product to other large facilities that need key control.”

Whether it’s a high-rise luxury condo or an apartment complex, Morse Watchmans’ key control systems provide tenants and property management with improved security measures, increased convenience and time saving procedures.

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