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Critical infrastructure support extension

Unisys : 25 January, 2008  (Application Story)
Unisys expands on its support of Minneapolis emergency services control to cover all critical computing infrastructure for the city.
Unisys Corporation has received a five-year contract to provide IT outsourcing services to the city of Minneapolis. The contract has a value of $48 million, assuming the contract runs for its full five-year term.

Unisys will provide the city with outsourcing services through 2012, continuing a relationship that began in 2003.

Unisys will provide a full range of outsourcing services to manage the city's complete IT infrastructure, from the data center to desktops and mobile devices. The Unisys services, which range from technology planning to end-user support, data center management and network management, benefit all agencies of the city government, including the mayor's office, city council, fire and police departments and the public works department.

"Our outsourcing relationship with Unisys has enabled city government to realize significant operational efficiencies and IT cost savings," said Lynn Willenbring, chief information officer, city of Minneapolis.

"By capitalising on Unisys expertise in IT management, we have been able to focus our internal IT resources on new initiatives to benefit our citizens and business community. As we go forward, we anticipate achieving new levels of service for the citizens of Minneapolis."

Unisys manages the city's virtualised server environment from the Unisys data centre in Eagan, Minnesota. Unisys recently announced an expansion to its Eagan data centre that makes use of "green" technology as well as restoration of associated prairie land - benefiting the city, other Unisys clients and the surrounding community. Unisys has helped the city reduce the number of servers it requires by about 55 percent through virtualisation.

"Innovation, service delivery and cost reduction have been the hallmark of Unisys outsourcing relationship with the city of Minneapolis," said Randy Hendricks, president, Unisys Global Industries. "Unisys intends to build on that commitment to help the city achieve its goal of providing a continually growing range of government services to all constituents around the clock, 365 days a year."

Unisys has a longstanding relationship with the city and under other agreements will continue providing infrastructure support for critical applications and facilities, including the city's 911 emergency and 311 non-emergency call systems and two mobile command centre vehicles, which provide wireless network access for disaster management. The command centre vehicles were instrumental to the city's emergency response in the August 2007 Interstate 35W bridge collapse.

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