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ComputaceOne recovers stolen laptops for European businesses.

Absolute Software : 14 November, 2007  (Application Story)
Recent high profile laptop recovery cases in Europe demonstrate the effectiveness of firmware based mobile computer tracking and monitoring.
Absolute Software has announced several recent incidents where its European computer tracking service ComputraceOne recovered stolen computers and helped organisations fight computer crime.

Absolute's European product, ComputraceOne, uses the Internet to track and recover missing laptop computers. When a Computrace-equipped computer is reported stolen, the embedded Computrace agent sends a silent signal to Absolute's Monitoring Centre - providing critical location information. Absolute's Recovery Team then works with the law enforcement organisation that has jurisdiction over the matter, to recover the computer. With support installed in the BIOS(1) during manufacture by the world's leading computer manufacturers, the Computrace software agent can survive accidental or deliberate attempts at removal or disablement.

The experience of Wokingham-headquartered BRC Reinforcement Solutions is typical of Absolute customers:

To combat the possibility of computer theft, the 400-employee manufacturer purchased the ComputraceOne monitoring service to track its laptops. The company was relieved that they were protected when thieves made off with a computer during an overnight burglary. Soon after, the stolen computer called home to the Absolute Monitoring Centre to indicate its location. The Absolute Recovery Team then worked with local police to retrieve the laptop and have now charged two alleged thieves.

'I am always sceptical of new technology until it is proven - but I am now convinced that ComputraceOne works,' said Adrian Marks, IT Systems Administrator at BRC Reinforcement 'I was really impressed by the recovery process - I didn't have to chase Absolute Software at all. They informed me when the laptop started 'calling in'. Not long after, I had a call from the police telling me the laptop had been recovered. All we had to do was let Absolute know when one of our computers went missing.'

Other recent examples of computer recoveries for Absolute's European customers include:

Independent Television News, UK - In two unrelated crimes, one laptop was stolen from a staff member's car and another was lost when one of the television network's employees experienced a home burglary. Both computers have been located and the details handed over to the police - resulting in charges being brought against the alleged thieves.

Ovre Eiker Kommune, Norway - Twelve laptops were stolen during an overnight burglary at the school. By working with local police, Absolute's Recovery team has retrieved all twelve computers and several alleged thieves are now facing charges.

Eiker Videregående Skole, Norway - When a laptop was stolen from a teacher's classroom in a brazen mid-day robbery, school officials were thankful that the computer was protected by ComputraceOne. Using location information transmitted from the laptop, local police recovered the laptop and apprehended the alleged thief who claimed they had innocently purchased it from 'a guy in Drammen'. He has been charged with handling stolen goods.

According to Bill Pound, Senior Director of International Operations, Absolute Software, 'Organisations across Europe face slowed productivity, media scrutiny and increased costs when stolen computers and the information on them fall into the wrong hands. ComputraceOne combines the ability to track computers, recover those that go missing and remotely delete sensitive information. It also provides secure IT asset management for computers that are disconnected from company networks. As these customers can attest, ComputraceOne provides an easy-to deploy, cost-effective solution for combating issues surrounding lost or stolen computers. '
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