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CCTV installation enhances manned guarding effectiveness

Norbain : 05 August, 2008  (Application Story)
Surveillance system from Norbain provides Ontme Automotive with thorough 24 hour protection by supporting its manned guarding operations
Norbain has supplied security equipment allowing Ontime Automotive to install a comprehensive CCTV system throughout its sites across the South East of England. The installations have ensured that the sites are thoroughly protected, both day and night, in-line with the demands of their customers.

There are a number of businesses within the Ontime Automotive group including Prestige Distribution - which delivers high value prestige cars such as Aston Martins, Bentleys and McLarens - as well as Technical Services, Parking Solutions, Rescue and Recovery and, most recently, Guarding. This includes manned-guarding, responding to alarm calls, key holding and mobile patrols throughout the South East and Midlands.

Eddie Lewis, General Manager of Ontime Guarding, wanted to ensure that security across the Ontime Automotive sites, especially those that hold the prestige vehicles, was as effective as possible. 'As a security company we have to be trustworthy and ensure we provide the service we say we're going to provide,' he explains. 'If our clients didn't have confidence in our ability to protect their goods, we'd lose their business very quickly.'

Having carried out work for other businesses in the group, installers Security Design Services were recommended to advise on the best way forward. 'They immediately impressed us with their attitude towards the project and with their knowledge of the technologies that would best help us meet our objectives,' says Mr Lewis.

Security Design Services suggested that Dennard 2060 fully functional PTZ domes and Vista VFD3V9CM fixed domes be positioned around the sites, mounted either on poles or on the buildings. Accompanying the cameras are Optex Redwall PIR detectors which, when activated, trigger an audible alarm in the control room where the operators can either speak to the trespassers or call the police to the site. Internally throughout the site buildings, Vista VEC cameras have been sited to ensure that no-one goes undetected trying to break into the offices. 'This is all well-trusted kit for us,' says Dayne Lees, Security Consultant for Security Design Services. 'You need to be confident that the kit will work and we have great confidence in its reliability and in the quality of pictures it produces.'
Each site has its own security room, manned during office hours, where footage is recorded on the Dedicated Micros Digital Sprite 2 DVRs with 16 camera inputs and viewed on Vista 17in flat screen monitors. A high speed broadband connection enables the footage to be viewed remotely, 24-hours a day, at the main control room in Wellesbourne.

'We used Norbain to supply all of the equipment for the project,' says Mr Lees. 'Our account manager is extremely helpful and is always available should we need any advice. The next day delivery is also very reliable.'

The CCTV system now in place plays a vital role in effectively securing the sites. 'It's an essential tool for the guards and ensures that they achieve the best coverage possible,' says Mr Lewis. One reason for its success is its simplicity to operate and the excellent picture quality it produces. 'There's no doubt as to the quality of the equipment Security Design Services has installed,' says Mr Lewis. 'Combine this with the excellent service we continue to receive from them and we know that we've got a system that satisfies all our demands and those of our customers.'
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