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Biometrics improve passenger flow at Singapore airport

Morpho : 24 March, 2016  (Application Story)
Changi Airport in Singapore will use face recognition biometric technology for bag drops and boarding as well as security and border clearance
Biometrics improve passenger flow at Singapore airport

Morpho has signed a contract with Changi Airport in Singapore to supply a system to facilitate the passenger journey using facial recognition. This biometric control system involving self-bag drop, integrated border clearance and self-boarding gates will increase the airport’s operating efficiency and improve passenger travel experience. This product is based on MorphoPass Biometric Applicant Management System and MorphoWay automated gates to support the airport’s Fast and Seamless Travel (FAST) concept for Terminal 4 which will open in 2017.

MorphoPass manages the different stages in a passenger's journey through an airport, based on biometric identification, to offer enhanced service quality all the way to boarding. The product makes checkpoints faster and less intrusive for travelers at bag drop, airside access and passport control, as well as boarding control point.

Because of the automation and traceability of all passenger checks, MorphoPass is the ideal system for airlines, airports, regulators and passengers. It comprises a central system that manages the passenger identification (Applicant Management) through the various identity checks needed for authentication and identification of the passenger.

"We partnered with Morpho to deploy this integrated passenger processing system with the objective of transforming passenger experience. It’s the first time that facial recognition technology will be used at Changi Airport. The solution eliminates the need for manual identity verification by staff", said Mr Steve Lee, CAG’s Chief Information Officer and Senior Vice President, Technology.

Morpho CEO Anne Bouverot added, "We are very pleased that Changi Airport entrusted us with this project after an extensive evaluation process. With Changi Airport Group, we are building the checkpoint of the future, combining the best in biometric accuracy, design efficiency and program execution. We look forward to pursing this partnership and expanding into other areas of collaborative innovation.

MorphoPass and the MorphoWay gates will be installed in Terminal 4 of Changi Airport. T4 is now under construction and should be ready in 2017. It offers an annual capacity of 16 million passengers. Changi, one of the world’s most awarded airports, handled more than 54 million passengers in 2014.

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