Alarm Receiving Centres can be in-house or purchased as a service. The function of the ARC is to monitor alarms and take appropriate action. The action taken can differ depending on the client, the nature of the alarm and any additional information received when the alarm is triggered. Modern alarm systems often have false alarm detection capabilities or confirmation technology involving, for example, the triggering of a PTZ camera to perform surveillance operations. These technologies enable informed decisions to be taken regarding the alarm call.
ARCs typically handle multiple types of alarms such as intruder alarms, perimeter breaches, fire alarms and lone worker protection.
Industrial network security becomes simpler with the introduction of Plug-n-Protect simplicity afforded by the Hirschmann Eagle 20 Tofino range of SCADA and process control network protection appliances from Belden
Bold Communications' Gemini security management software is being used at ARC approved Cougar Monitoring Services including web services to enable clients to access and manage their own alarm activities