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News

Voice over IP recording exhibited at Cisco Networkers.

ASC Telecom : 21 January, 2008  (New Product)
EVOip developed for use on Cisco networks for recording customer interactions.
ASC will exhibit a new version of its VoIP recording solution, EVOip for Cisco, at the Cisco Networkers Conference in Barcelona from January 22-24, 2008, booth E 65.

EVOip for Cisco records all customer interactions in Cisco environments. It was certified through the Cisco Technology Developer Program and is compatible with any version of the Cisco Unified Communications Manager (UCM).

Harald Zapp, Chief Operating Officer of ASC, said, "The Technology Developer Program requires rigorous testing to ensure a seamless fit with Cisco solutions. We are honoured to earn its approval for EVOip and look forward to demonstrating many of our system's features at the Networkers Conference."

Mr Zapp went on to describe the product's capabilities including a new ability to record encrypted calls, a crucial security issue for many financial institutions. Up to 230 channels can be recorded simultaneously through a single server, and either active or passive VoIP recording versions may be chosen depending on the customer's requirements.

The solution works for bulk, rules-based or on-demand recording of internal or external communications, and provides recording at a central location for companies with multiple branches.

EVOip is entirely software-based and is available for both Linux and Windows operating systems. An optional application runs on the phone's display and functions such as keep/delete, last call repeat and call tagging may be initiated at the touch of a button.

The solution also provides multiple search-and-replay applications with access available over the web or by dialing a special phone number.
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