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News

US Airways chooses card not present fraud detection solution from 41st Parameter

41st Parameter : 17 April, 2009  (Application Story)
Customers of US Airways using online, kiosk or phone transactions provided with fraud protection with FraudNet from 41st Parameter
41st Parameter has announced that US Airways has selected FraudNet to detect and prevent Card Not Present (CNP) fraud across multiple reservation channels including online, kiosk and phone. The airline conducted an arduous selection process and chose FraudNet, the leading dedicated fraud solution for the travel industry, to help identify legitimate versus suspect transactions on a global scale.

In addition, US Airways will utilise FraudNet to protect Dividend Miles members against account compromise and fraudulent account access; safeguarding their frequent flyers sensitive data and assets. "After researching a number of anti-fraud solutions, we found FraudNet to be the most advanced, and best suited to our needs," said Chris Abbey, Managing Director, Revenue Accounting, US Airways. "With FraudNet, we expect significant revenue retention as a result of fraud reductions plus improved customer satisfaction through the enhanced security to access of our most loyal customer's accounts."

At the core of the FraudNet solution is PCPrint, 41st Parameter's powerful and covert PC fingerprinting technology, the leading device identification technology available today. Coupled with a risk engine specifically tuned for the airline industry, US Airways is implementing best-in-class fraud detection tools, easily accessible on a single dashboard. FraudNet empowers the airline's investigators to identify interlinked activities with the included link analysis tools, quickly report confirmed fraudulent cases to law enforcement bodies while reducing the volume of transactions and reservations requiring manual review.

'Card Not Present transactions continue to show significant growth within the travel industry as travelers worldwide embrace the conveniences provided by technology,' said Ori Eisen, founder and Chief Innovation Officer, 41st Parameter. "US Airways' decision to implement 41st Parameter's advanced solutions to detect and prevent fraud shows great foresight; taking proactive measures to curtail the increased threat of fraud that accompanies their many reservation channels."

This is the latest in a progression of orders; establishing 41st Parameter as a key supplier of advanced anti-fraud solutions to the global travel industry.

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