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News

Tribal Group Improves E-mail Security While Reducing Costs Using Webroot

Webroot Software : 30 March, 2010  (Application Story)
Webroot's e-mail security service is providing public sector service provider, Tribal Group with the ability to stay abreast of the latest e-mail security technology whilst keeping operating costs low
Webroot has announced that Tribal Group has adopted its award-winning Webroot Email Security Service. The company, which is a provider of advisory, technology and service delivery solutions to the public sector, reduced its spend on email security by 30 per cent whilst also enhancing the performance of its email security with Webroot.

Tribal delivers services to organisations across the public sector to assist them in enhancing the efficient delivery of the vital services they operate. With a nationwide team of over 2,000 employees being targeted with an enormous 15 million spam every month, an effective email security solution that robustly protects its users and networks from malware and which also filters unwanted items and supports productivity is essential.

Karl Mulvany, IT Services Delivery Director, Corporate IT Services at Tribal explained: "The current economic climate has caused our clients to tighten their belts and we need to be highly efficient too. I wasn't satisfied with the performance of our existing service and decided the time was right to test the market for an alternative email security solution that would deliver greater performance without increasing our budget.

"Whilst I was hopeful of a positive outcome I never expected the substantial scale of result that we have witnessed with the Webroot Email Security Service. From the outset Webroot has impressed. Migration to its service was painless and well supported by the Webroot team. The volume of spam being caught immediately rocketed and has vastly improved email usability across our entire workforce."

Mulvany was equally as impressed at the 45 per cent saving he was able to make on his email services. But as well as cost savings, he was keen to find a service that delivered greater value. The additional features offered by Webroot Email Security Service, especially the Business Continuity option which provides uninterrupted access to email, proved highly attractive.

Mulvany says, "Email communication is the lifeblood of our business. The relatively small additional cost for the business continuity service gives us priceless comfort in the knowledge that in the event of a system failure, our teams can still operate effectively. Even with this service included, we are still saving at least 30 per cent on our previous email security spend; all in all, we're receiving much greater value for every pound we spend."

Mark Tickle, Managing Director EMEA, Webroot, said: "We are delighted that Tribal has benefited so greatly from switching to Webroot Email Security Service. The scale of spam affecting Tribal is not uncommon but as malware writers become ever more astute, it becomes an increasingly more difficult problem to combat. Webroot's Security-as-a-service (SaaS) allows us to deliver clients up to the minute protection that is easy to manage and ensures that their networks remain as unpolluted by spam as possible."

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