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News

Support service launched for RISCO integrators

Risco Group USA : 23 September, 2009  (Company News)
End-user training, installation planning and commissioning for RISCO integrated platform covered in the recently launched "RISCO Engineered Services" program
RISCO Group USA, a provider of integrated security systems, announces their RISCO Engineered Services (RES) program, an all inclusive support service available exclusively to RISCO Certified Integrators. The fee based, value added service for integrators who have been awarded an installation assists in specifying projects, writing scope of work estimates, installation planning, end-user training and the commissioning of RISCO's integrated platform.

"This value-added service is critical to the security industry, and provides our clients with an edge in the installation and implementation of the RISCO suite of products," said Len Friedman, RISCO Group USA's President and CEO. "Our RES team of professionals is a testament to RISCO's belief in the importance of IP and IT in today's security marketplace."

The comprehensive RES program is run by a team of security industry veterans led by RISCO Group USA's Vice President of Integration Sales and Support, Robert Barry. Barry brings 26 years of Industry field experience to this position, and has an integral role in supporting RISCO's Commercial Intrusion, Access, Video and Integration platforms in the United States and Canada. A professor at Farmingdale State College in New York where students can receive a Bachelor of Science degree in Security Systems, Barry teaches Physical Security in the Criminal Justice Department.

Another RES leader is Mr David Whalley, Director of Sales Support for RISCO Group USA. A Microsoft Certified Engineer (MSCE 200 + Exchange), Whalley holds a degree in Computer Science and Mechanical Engineering from Rochester Institute of Technology and holds professional certifications in Milestone Platinum, and Lenel CR1000 & CR200 among others. Also bringing his security industry experience to the RES team, Mr Richard Hennigan is certified in Milestone, American Fibertek's V'nes, American Dynamics' Intellex and OnSSI video management platforms.
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