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News

Standard API released for Computer aided dispatching

TriTech Software Systems : 06 August, 2008  (New Product)
CAD to CAD standard interoperability guides available free for the public safety industry for the development of computer aided dispatching systems
TriTech Software Systems brings to market the first in a series of “Standard Interface” Application Programming Interfaces (API) to promote industry standards for Computer-Aided Dispatch (CAD) Interoperability.

The first interface guide tackles the complex challenges of CAD-to-CAD interoperability. Published after years of successful implementations, the CAD-to-CAD Interoperability Guide (CIG) is an Application Programming Interface (API) that enables multiple dispatch centers with disparate CAD systems to connect with each other and conduct “seamless dispatching.” Using this common protocol, agencies can manage resources across wider geographical areas by sharing units, incidents and data. TriTech is offering the CAD-to-CAD Interoperability Guide (CIG) to all agencies and vendors in the hope that this will promote more rapid development of these systems at a reduced cost.

“TriTech is committed to establishing standards to achieve comprehensive data communications interoperability across all systems integrated with CAD. We feel it is important to publish our standard CAD-to-CAD Interface API and implementation methodology for multi-agency, multi-jurisdictional capabilities because it was in the industry’s best interest. Frankly, the security and safety of our officers and citizens is too important for this technology to remain proprietary,” said Chris Maloney, President and CEO of TriTech Software Systems.

The CIG offers any vendor a proven foundation for using off-the-shelf technology to integrate CAD systems. “The industry has suffered too long without standards and we feel we can’t wait any longer. Our clients are demanding a solution to the challenging problem of multi-site dispatch interoperability. This is a meaningful step to solving what has traditionally been a complex and costly issue,” said Maloney. It is TriTech’s hope that the CIG will make an important step toward improved vendor collaboration and provide a framework for future development and discussion.

The TriTech CIG API defines a deep set of features common to many CAD-to-CAD interfaces using the industry-preferred XML protocol for data transfer. The API defines a standard data model and a published data schema. Some of the functions defined in the CIG include Incident/Data Transfer, Call Synchronization, Logging, CAD-to-CAD Messaging, Unit Sharing, AVL Position Updates for Shared Units and Unit Status Changes Updates.

TriTech is offering the CIG free of charge to interested agencies or vendors through its web site.
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