Ibstock Brick, a UK brick manufacturer, is replacing physical tokens with mobile device-based software tokens to authenticate its UK sales reps and give them access to corporate data, applications and email. This simple migration is made possible through Signify’s flexible, fully hosted two-factor authentication service that supports both token and tokenless authentication without additional up-front investment or complex deployment.
“For our reps, the software tokens are a very neat and convenient solution,” explains Paul Anderson at Ibstock “Shortly after rolling out BlackBerrys to the sales force, the first batch of Signify tokens were reaching the end of their five year life; so we were delighted to learn that the service had the flexibility to support both physical token and software token authentication.”
Ibstock was already using Signify’s token-based service and all of its users had a small RSA SecurID token that produces a new unique one-time passcode (OTP) every 60 seconds. But when the reps got BlackBerrys for their email, the decision was made to move over to Signify’s software token application that enables smartphones such as BlackBerrys or iPhones to generate a OTP just like a token. This means that no separate physical token needs to be carried and the cost is reduced.
“Users who don't have BlackBerrys will remain on physical tokens, but we are steadily migrating our Reps over to software tokens,” says Anderson. ”It is a real benefit that we are able to pick and choose the most appropriate method of authentication for each user.”