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News

Simplified User Management For Email Security Service

Webroot Software : 20 January, 2011  (New Product)
Webroot is supplying its channel partners with an improved e-mail security service which serves the needs of the partner program in their capacity of administrators of client users
Webroot has announced the latest release of Webroot Email Security Service. As managed service providers, systems integrators and other resellers often take on the role of IT administrator for their customers’ security, this update provides Webroot’s channel partners with a consolidated view of all end users -- giving them more flexibility to quickly and easily manage user provisioning, and saving them valuable time that can be rededicated to more profitable activities.



Approximately 95 per cent of Webroot channel partners serve as IT administrators for a portion of their customers.  The enhanced Webroot Email Security Service simplifies the management of securing individual users for these channel partners, as well as for in-house IT administrators.



Webroot Email Security Service allows administrators to add or edit users individually or in bulk file uploads, and the ability to un-delete users. In addition, Webroot’s enhancements make it easier to configure site usage policies globally – either for all users or for select groups. It also provides administrators with three views of the user list for additional insights into activities.



“Webroot continues to enhance its services and its email service continues to maintain the highest detection rates and functionality for our customers,” said Steve Malone, Director at Infosec Technologies. “We have seen an increase in customers switching from other services and on network solutions to Webroot Email Security and with this new release expect to see this trend continue.”



"We really value customer and partner feedback and hold it in high regard, as our goal is not only to make security as effective as possible, but to make it as easy as possible as well,” said Jerry Jalaba, vice president of worldwide channels and alliances, Webroot. "We are pleased to be able to offer our partners features that will help make administration more efficient and effective so that they can spend more time on the things that matter most to them.”
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