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News

Self-Enforcing Employee Policy Acceptance In Place At London Borough

NETconsent : 26 March, 2010  (Application Story)
The Royal Borough of Kensington and Chelsea is using NETconsent policy management software to control employee acceptance of company policies whilst eliminating long lead-time paper processes
To increase efficiency and improve working practices on the ground, The Royal Borough of Kensington and Chelsea has chosen to adopt a more automated approach for the distribution and employee acceptance of workplace policies.

Following the successful deployment of NETconsent policy management software by the IT department to achieve GCSx compliance, The Royal Borough has identified further possibilities for extending the use of NETconsent throughout the Council.

One example of a ubiquitous policy, which affects nearly 1,000 staff, is the Mobile Phone Usage Policy. In the past, employees needed to download, print and sign the appropriate policy and put it in the internal mail. For workers at outlying offices, this could result in a delay of three to four working days. NETconsent has eliminated this paperwork completely.

"The process has become self-enforcing" says Barry Holloway, Head of Information Services at The Royal Borough of Kensington and Chelsea. "NETconsent takes care of policy management without any need for us to 'chase up' users. There is no paperwork to file, and yet improved levels of reporting provide stronger evidence of compliance and enable assets to be better tracked."

The Finance department has also chosen NETconsent to manage its Payment Card Industry Data Security Standard (PCI DSS) policy.

"Publishing best practice guidelines is only the first step towards improving standards," declares John Barnett, Senior Audit Manager, "NETconsent's ability to monitor who has actually read our policies helps increase efficiency and improve working practices on the ground."

NETconsent is helping The Royal Borough of Kensington and Chelsea to change its whole approach to policy management. Users find it easier to understand the requirements without having to wade through lots of paperwork and the transparent process helps management monitor policy compliance while reducing administrative workload.

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