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Security Platform Enables Managed Service Delivery

GFI Software : 17 June, 2011  (New Product)
GFI's MAX RemoteManagement platform now has the Vipre Antivirus engine embedded for enabling anti-virus services to be delivered by managed service providers

GFI Software continues to bring innovative new solutions to its managed services provider (MSP) partners by further expanding the critical IT solutions they can deliver via the GFI MAX platform. The company has integrated its proprietary, award-winning GFI VIPRE Antivirus engine into GFI MAX RemoteManagement. This enables MSPs to easily offer managed antivirus deployed and managed from their GFI MAX Dashboard, strengthening the value they provide their customers and enabling them to profitably capitalize on the rising demand for managed security solutions.

In its most recent quarterly survey, GFI found that 53% of GFI MAX MSPs are proactively focusing on security this year, while 79% expect security to be a major focus for them and their managed services customers by 2013. Responding to MSPs’ evolving business needs and emerging customer demands, managed antivirus is the latest in a series of significant enhancements to GFI MAX, through which MSPs are able to deliver a growing array of managed services.

“Helping MSPs grow their businesses is the driving force behind the innovations we are making in the GFI MAX managed services platform,” said Dr. Alistair Forbes, GFI MAX general manager for GFI Software. “Backed by the extensive solutions portfolio of GFI Software and through the integration of robust, proven technologies like GFI VIPRE Antivirus, we are committed to providing MSPs with access to one of the broadest managed services offerings in the industry. Each new service we add to GFI MAX is an opportunity for our  IT support companies to generate incremental, recurring services revenue that many of the competing RMM platforms are unable to deliver as seamlessly or as cost effectively as we are.”

Through the GFI MAX Dashboard—with which MSPs remotely manage all of their customers’ networks in one consolidated view—MSPs can now deploy managed antivirus services to protect their customers from all types of malware threats including viruses, adware, spyware, worms and rootkits. The new solution features:

* Easy Deployment – Automatically deploy the antivirus agent to any server or workstation managed by GFI MAX RemoteManagement

* Custom Configuration – Fully configure every aspect of the managed antivirus agent, including scheduling scans and specifying remediation actions if threats are detected

* Real-Time Alerts – Receive notifications when a virus is detected or a threat is quarantined, and implement corrective action

* Comprehensive Reports – Compile and provide customers with reports detailing all actions performed on their behalf to secure and maintain their network

* Recurring Billing – Monthly per-device usage automatically tracked for billing purposes

“We’re very impressed with VIPRE Antivirus and plan on introducing it to all our managed services customers,” said Jason Mackevich, president, Greenlight Information Services LLC, a GFI MAX MSP. “Our customers are looking for effective managed antivirus solutions, and being able to provide a proven security product through GFI MAX RemoteManagement is a tremendous advantage for us.”

Through GFI MAX, GFI Software provides MSPs with access to one of the industry’s broadest managed services solutions portfolios. GFI MAX RemoteManagement is a robust Remote Monitoring and Management (RMM) platform used by more than 4,200 MSPs worldwide to remotely monitor, maintain and manage their customers’ networks, servers, desktops, workstations and other hardware devices.

The addition of managed antivirus to GFI MAX RemoteManagement is the latest in a series of investments GFI has made in the platform. Other recent enhancements include enabling MSPs to remotely patch vulnerable operating systems and software applications; implement Web monitoring policies; access desktops, laptops and workstations with Take Control; and track and inventory all hardware and software used by their customers. GFI MAX RemoteManagement also can be configured to integrate with leading Professional Services Automation (PSA) platforms from Autotask Corp. and Connectwise.

In addition to GFI MAX RemoteManagement, MSPs also deploy GFI MAX MailProtection managed email security, GFI MAX MailArchive managed email archiving and GFI MAX MailEdge managed spam filtering.

GFI provides extensive training and managed services enablement through its Building Blocks to Managed Services Webinar Series.

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