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News

Secure Trax Plus Software Enables Improved Manned Guarding Resource Management

G4S (USA) : 23 June, 2010  (New Product)
Event management and patrol dispatch software brings improved control centre management of guarding resources
G4S is introducing their Secure Trax Plus fully interactive software platform, providing a critical link to expand the capabilities of security officers through cutting edge technology products. Secure Trax Plus reflects the continuing evolution of G4S North America from the Wackenhut operation to a supplier of manned security services through its transformation to define a new category of security solutions combining manpower, technology and innovation.

"Secure Trax Plus connects our security officers, the command centre and the enterprise's customized, secure business intelligence portal," said Brian McCabe, Chief Technology Officer, G4S North America. "The all-in-one software can detect, alert, dispatch, respond and verify events in real-time. The system eliminates paperwork and provides historical performance data to enable security resources to be assigned based on business intelligence and trend analysis."

The Secure Trax Plus Command Centre provides situational management with rapid response capabilities and day-to-day functions such as guard tour monitoring, perimeter violation monitoring, check-in verification, documented repair requests, and coordination of officer duties and scheduled tasks.

The Secure Trax Business Intelligence Portal provides incident tracking and compliance reporting with the analytical power to determine the most cost-efficient allocation of security resources. The information sent to your Command Centre is stored in the G4S Secure Business Intelligence Portal. The data is then used to develop trend analyses reports that identify prevalent risk factors, weak spots in security coverage, and seasonal or even hourly coverage needs based on event history.

"Since before Wackenhut became part of the G4S family of companies, we have been developing new and more efficient means of supplementing our security officers with powerful technologies such as our Secure Trax Management Software platform," said Mr McCabe. "Now with the global resources of G4S, we can deliver a wider range of services - including security consulting, design, and engineering; compliance and risk management; facilities management and remote video monitoring - to deliver truly integrated security solutions unlike any other company in the industry. Secure Trax Plus is one example."
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