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News

Santander FM contract for Mitie in the UK

Mitie Security : 11 August, 2009  (Application Story)
Banking giant chooses Mitie to provide facilities management services to it's buildings throughout Great Britain and Northern Ireland
Mitie, the strategic outsourcing and asset management company, has secured a three-year integrated facilities management contract with Santander. The contract, with a total value of £100m, will cover all of Santander's UK Head Office buildings portfolio of 33 sites in England, Scotland and Northern Ireland.

Central to the new contract, will be Mitie helping to bring together the facilities management teams from Alliance and Leicester, Abbey and GE Money into one enlarged team as they rebrand as Santander. The mobilisation process focused on the seamless transfer of employees into Mitie and on standardising the processes and procedures under one integrated structure.

The contract, which started at the beginning of August includes a complete range of soft and hard FM services involving more than 450 employees transferred into Mitie. Once the mobilisation process has been completed successfully, Mitie will be introducing its program of continuous improvement, introducing some of Mitie's latest technology and implementing innovative process enhancements and energy savings across the contract.

Martin Lewis, the account Director for Mitie commented: "Our proposal to Santander delivered on several fronts in terms of strategic thinking that ensures both cost savings and added value across the contract. Our broad range of expert services enables us to deploy industry leading IT tools across the services to be provided. We are very excited to start the Santander contract and look forward to delivering a consistently excellent level of service across their facilities services just as they are implementing in the banking activities for their customers."
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