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News

SaaS Security solution selected by London's Ritz hotel

Webroot Software : 11 February, 2009  (Application Story)
Webroot will supply the Ritz Hotel in London with a full Software-as-a-Service IT security system to protect the prestigious hotel's critical network
Webroot has been chosen by The Ritz London to provide its award-winning Email Security SaaS solution.

"Our rapid growth as a Software-as-a-Service (SaaS) security provider with well-known clients and brands such as The Ritz is an indicator that our email and web filtering solutions are truly unrivalled on the current market," said Peter Watkins, CEO, Webroot. "Being selected by The Ritz, one of the world's greatest hotels, for our first-class service and outstanding email protection is a great accolade."

With its impeccable reputation for quality since it was built in 1906, The Ritz, based on Piccadilly in London, demands the same high quality standards of service from its suppliers. Richard Isted, IT Manager at the hotel chose Webroot for the high service levels, effective spam filtering and ease of use.

"We communicated our specific needs to Webroot," Isted said. "We were looking for a bespoke solution to protect 120 email users and to deal efficiently with an increasing number of web-based guest reservations. We wanted better integration, superior usability and more comprehensive reporting - all of which we now get with Webroot."

The Ritz benefits from a 24/7 Business Continuity Service which was added as an optional feature to Webroot's basic email security service. Isted explains, "Clearly, a 24/7 hour operation such as a hotel requires reliable, round the clock email and web security as well. Webroot's Business Continuity Service was a real deal clincher for us. Unlike some other offerings, Webroot's service is "always on" which means that if a crucial function fails, the service kicks in immediately - a vital requirement for us."

The Ritz London has joined a growing number of new customers that have switched from other service providers in preference of Webroot's advanced security service offerings.

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