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News

Retail security award for John Lewis and IndigoVision

IndigoVision : 09 December, 2008  (Company News)
IP video surveillance technology used in innovative retail loss prevention environment at large UK retail chain brings Retail Industry award to IndigoVision and John Lewis retail group
John Lewis retail and IndigoVision have won the prestigious 'Security Initiative of the Year' category at the recent Retail Systems Awards 2008, held at the Grosvenor House Hotel, London.

The judges were looking for a retailer who has implemented loss prevention or anti-fraud measures across its operations, with the ability to instil confidence in its customers without restricting the level of service they provide. The judges also considered how the application of the technology achieves business benefits, along with the degree of innovation present in the IT solution. The successful implementation of IndigoVision's IP Video surveillance systems in 9 of John Lewis' department stores met these criteria and beat off stiff competition to win the coveted award.

"The judges were particularly encouraged by our approach to both protection of Partners and Customers, tightening down on risk internally and externally, and the Health & Safety aspects we have been able to address," said Paul Newbury, John Lewis' Development Manager for Business Protection. "This success has been made possible by the excellent surveillance technology and support provided by IndigoVision."

Commenting on the awards Oliver Vellacott, IndigoVision's CEO said "The retail sector has been very successful for IndigoVision over the last year as shown by the John Lewis project. It is however, not just about deploying the very best technology, but about working closely with the client to overcome the myriad of security challenges that retailers face."

Over the last year IndigoVision has as been working with John Lewis to migrate 9 of its existing stores from analogue CCTV to a digital IP solution. IndigoVision has now been chosen to provide the CCTV surveillance for the first 3 of the planned 10 new stores, including the recently opened branch in Liverpool, its largest store outside of central London. IndigoVision's IP Video system is ideal for migrating existing analogue CCTV systems to digital solutions, re-using much of the original investment such as cameras and control room equipment. Analogue systems can also be expanded using IP video, creating a hybrid solution. This flexibility was demonstrated with the upgrade of the existing John Lewis stores that had their own unique analogue CCTV configurations.
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