Leodis Care, an NHS Limited company established at the end of 2007 to provide medical services that are more accessible to patients, has set up a new service from its Head Office in Leeds whereby a team of phlebotomists visit housebound patients in their own homes to take blood. Although the service is very popular with patients, it was recognised by Health & Safety professionals that the phlebotomists, as lone workers, could be at risk visiting patients’ homes. Looking for a solution, Leodis Care has now equipped the team with the award winning Identicom lone worker protection device.
“We chose Connexion2 because it is an NHS chosen provider”, says Sue Jones, Clinical Services Co-ordinator at Leodis Care. “Identicom was demonstrated to us and we were really impressed with it. Feedback from the team has been excellent. They have found it easy to use and they like the fact that it provides them with extra security”, she concluded.
The phlebotomist team’s ages range from 21 to 70 and all work part time. The service, dedicated to the most vulnerable and frail group of patients, necessitated phlebotomists predominantly visiting housebound patients in their own homes and some care homes. Leodis Care was concerned about the safety of their phlebotomists whilst travelling alone as well as the potential risk of being alone in a patient’s home and not being able to easily raise a response should a difficult situation arise.
Leodis Care has purchased the IdenticomÒ devices through SoloProtect, a fully managed service for lone workers delivering peace of mind to worker and employer alike. For an all-inclusive price, a SoloProtect solution encompasses the five core elements that are essential for a credible and complete lone worker solution. This includes the Identicom device, SIM Card and inclusive network usage, face-to-face user training, 24 hour manned monitoring and Connexion2’s dedicated customer support team pre & post sale.
As manufacturers of the award winning Identicom, Connexion2 supplies solutions direct to market through the SoloProtect brand while also supplying indirectly through a number of authorised reseller partners. Connexion2 is fully approved against BS8484 through audit, and therefore, all SoloProtect solutions are guaranteed escalation to Police level where appropriate.