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News

Peoplesafe protection for Supportive Housing Team

Rocksure Systems : 05 February, 2009  (Application Story)
UK Housing Association chooses Peoplesafe from Rocksure to assist in the protection of its supportive housing team when working in the field
Peoplesafe protection for Supportive Housing Team
When it came to selecting a lone worker service for its Supportive Housing Team, North Star Housing Group's Endeavour Housing Association found that Rocksure's Peoplesafe came out on top. Chosen by a panel formed to evaluate a range of lone worker devices, the Peoplesafe service was chosen for its innovative technology, ease of use and outstanding support.

Endeavour Housing Association is an integral part of North Star Housing Group providing over 1700 homes for around 2000 people. The Housing Association has a proven track record in developing high quality, innovative accommodation and support solutions within the Hartlepool area providing quality homes and support for homeowners who are elderly, disabled or vulnerable.

Prior to adopting the Peoplesafe service, safety procedures relied on the team members filling in a diary and leaving a message on a whiteboard so that colleagues would know their movements. With staff dealing with people recovering from drug and alcohol dependency and mental ill health, the Group decided to investigate products that would enable personnel to discreetly raise the alarm if threatened or to obtain help in the event of an accident.

"We invited a number of companies to give presentations to us and chose the Peoplesafe service as we liked the fact that our staff would not have to fumble in their pockets for a phone if faced with an incident and could quickly and inconspicuously summon support", said Diane Cosstick, Supportive Housing Co-ordinator at Endeavour Housing. "A further advantage was the reassurance given to staff that when they pressed the 'checking in' button they would be monitored by Peoplesafe's security centre."

Following the successful trial of the Peoplesafe service the Support Housing Team is using a total of 13 Peoplesafe devices. Rocksure Systems' Peoplesafe service is designed to encompass every aspect of a company's need to provide a duty of care to its employees when working alone. The service combines the six-core elements that are essential for a credible and complete lone worker solution, namely the Peoplesafe unit, operator response, tracking, training, configuration with the most appropriate mobile network and ongoing support.

The Peoplesafe device includes a lanyard attachment that enables it to be worn around the neck as a standard ID and hides a 'rip alarm' function, which is triggered if the unit is forcibly removed from the wearer. Peoplesafe is flexible enough to be configured in a number of ways, thereby allowing an employer to adopt the device without the need to significantly change current working practices.

Users press a 'checking in' button to notify Rocksure's monitoring centre when they know they are entering a potentially hazardous situation. If they then have cause to press the red alert, operators retrieve the information on their locality, listen in on the line to what is happening and co-ordinate the appropriate emergency support - involving the police if necessary.
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