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News

Passenger Announcement And Information System For Tyne And Wear Metro

Interalia Communications : 29 July, 2010  (Application Story)
On-board passenger information system to be installed on 90 trains running the Tyne and Wear metro system in the North East of England
Passenger Announcement And Information System For Tyne And Wear Metro
Interalia Communications is supplying an innovative audio and visual passenger information display system for installing on board Tyne & Wear Metro's 90-strong fleet of trains. Part of Nexus's £300m Metro: All Change programme, funded by the Government to improve Tyne & Wear's public transport system, Nexus is investing £1.7m on Interalia's passenger information system as part of its commitment to less able users of its system.

Currently Metro passengers have to rely on audio announcements made by the Metro driver. The new Interalia passenger information system will provide more clearly audible pre-recorded announcements currently heard on the Metro system. To aid hearing-impaired passengers, the same message will be displayed on a signboard in the carriage using electronic display equipment supplied by Data Display in Eire. The system is operated using an advanced Global Positioning System (GPS) in conjunction with an Inertial Navigation System for the underground portion of the network that tracks the exact location of each Metro train.

Developed from technology supplied by Interalia to other Light Passenger Rail (LPR) systems in Canada, the new passenger information system will be of particular benefit to passengers who are deaf or hard of hearing as well as those who are blind or partially sighted. The equipment has been successfully trialled on board a single train with a group of passengers representing a wide range of advocate groups for those with hearing and sight impediments and learning difficulties. It will begin being rolled out to the rest of the fleet from November, and by June 2010 all 90 trains will be equipped with the new system.

David Cummings, Project Group Manager (Communications & Signalling) at Nexus said: "We chose Interalia to partner us in this project as it has been a leading provider of voice announcement for underground and overground train systems for over 15 years. This new passenger information system will improve the travelling experience of all Metro users especially people who are blind, partially sighted and those who are deaf or hard of hearing."

More than 40 million passengers use the Metro every year, to reach work and education, health services, shops and beaches, restaurants and sports activities. Nexus, which owns, manages and is modernising Metro will re-invigorate Metro over the next 10 years through its £300m Metro: All Change programme. Stations and trains will be modernised and millions spent on renewing track, overhead lines, communications and technology systems, bridges, tunnels and other structures.
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