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News

New managed security service range offered by Integralis

Integralis : 13 September, 2007  (New Product)
Following significant infrastructure investment, Integralis now offers a range of hosted security services and support products
Global security services provider Integralis has launched its new Managed Security product set, the result of an investment of over £60m and almost 10 years of rigorous testing to provide fixed price, best-of-breed solutions, supported by global SLAs. At the same time, the company is opening a further Security Operating Centre (SOC) on the west coast of America. The SOCS are dedicated to the management and security of information systems for more than 200 customers, with over 2,000 devices, in 40 countries.

The new Integralis Managed Security product range falls into three distinct categories; Managed Security as a Service (MSaaS) is a suite of best-of-breed security products, including SecureAuthenticate, SecureEmail, SecureWebScan, and SecureCheck, which are offered as hosted and maintained services through one customer portal. No hardware or software purchase is required. MSaaS is available in flexible user bands and service periods, costs are fixed, and SLAs are guaranteed.

The second category is Managed Security Services (MSS). Under it's umbrella fall SecureWatch and SecureManage. These services are provided from Integralis SOCS, strategically located around the world. Each SOC has its own team of highly-qualified and experienced analysts who deliver best practice information security management, 24x7. Full reporting including scheduling, automation, trouble-ticketing, and change request logging is available, and service dashboards give users a comprehensive view of their service.

Pipex Business chose Integralis as a Consultancy Services Partner so they could enhance their value proposition and the capabilities of the two companies make a compelling offer for existing and potential customers. Pipex Business customers will benefit from Integralis' security expertise with the addition of the highly specialist PCI/DSS services into the Pipex Business portfolio.

Angus Peacey, Head of Product Marketing at Pipex Business, comments, 'We've chosen to partner with Integralis as they are a key player in the PCI/DSS space with the skills and capabilities we required to expand our security offering. Integralis' security auditing expertise fits closely with our existing network security capabilities, ultimately enabling Pipex Business to provide a complete security solution to customers. We look forward to a successful relationship with Integralis."

The third category, Managed Security Support, includes SecureAssist and SecureCall. SecureCall provides customers with a comprehensive support service at three levels. Integralis take ownership and provide technical resolution of all support calls. SecureAssist is an associate service to SecureCall. Integralis acts as a single point of contact for all security support calls. This support is invaluable to vendors who are newer to the market and do not have a full SecureCall service

Integralis has also strengthened its position as global leader in Managed Security Services by recently partnering with Al Jol Information Technology in Saudi Arabia. Customers in Saudia Arabia are now able to rely on 24x7x365 Management and Monitoring Services for securing their business through multi-lingual Security Management Centres across major cities worldwide. Bashir Dada, Business Development Manager at Al Jol comments, "This offering is a first in Saudi Arabia, with Integralis MSS, enterprises can now have peace of mind - excellent management reporting together with a secure customer portal".

With the new Managed Security product range, Integralis has enhanced its range of security products so that customers have the best available service to suite their business needs. Graham Jones, Chief Operating Officer of Integralis concludes, "it has been an innovative and major move for Integralis to extend our services to a full Managed Security as a Service model across all offerings. The substantial investment in MSaaS we feel proves Integralis' standing as a world class provider and we will be continuing to extend our reach during the next few months."
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