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News

New appointments on Trustmarque services team

Trustmarque Solutions : 02 September, 2009  (Company News)
Enterprise Services Group at Trustmarque Solutions responsible for licensing and information security gains new manager
Trustmarque Solutions has appointed David Papworth as its new Professional Services Manager in charge of Trustmarque's Enterprise Solutions Group (TESG), with effect from 1st September 2009. Kevin Green has also joined TESG as the new Infrastructure Solutions Manager providing expertise on virtualisation, storage and infrastructure management solutions.

Trustmarque's Enterprise Solutions Group (TESG) has been set up to deliver services to its customers and will be launched publicly in September. TESG will provide expert services to customers in key areas including: Software Licensing Services, Information Security, Infrastructure Optimisation, Infrastructure Solutions, and Business Intelligence.

Scott Haddow, CEO for Trustmarque, comments: "The main drive for us over the past six months has been to get people on board who have the management and technical capabilities to transform Trustmarque into a services business. In establishing the TESG we were looking for specialists who are able to generate a knowledgeable dialogue with our customers and deliver technical support, so that we can offer a more rounded solution - both David and Kevin are key to delivering against these ambitions.

David is a highly driven, skilled individual with an in-depth knowledge of best practices, who will be able to ensure TESG delivers a quality service to customers.. Kevin has a proven track record of delivering on complex projects and will be pivotal to Trustmarque creating a real presence in the Virtualisation and storage markets. I feel they will both make excellent additions to our team - which is growing in strength day by day."

Papworth will be responsible for managing the individual Project and Product Managers in the TESG, designing and delivering service projects and driving success against aggressive growth targets. He joins Trustmarque from Hewlett Packard, where he was a Managing Consultant, and has served most of his career in the service and IT management space. Specialising in IT process engineering, organisational change and service quality improvement, Papworth has experience in regularly operating within a client's business. A high achiever, he is one of just 50 fellows worldwide of the Institute of IT Services Management and is an ITIL V3 certified trainer. He is also one of a limited number of individuals in the UK to possess Microsoft Operations Framework (MOF) skills, having worked on the development of MOF and is one of the first to become a Microsoft Certified Master MOF trainer.

Papworth remarks: "I think the ground work is all there to make Trustmarque a very successful services business. We already have an enviable list of contacts, which we will be seeking to leverage by broadening the scope for what we can deliver to them. We are already providing our customers with the software and the consultancy, so it makes sense that we should also help with the implementation process. This provides more continuity and a one-stop-shop for organisations looking to instigate organisational change. My role will be to ensure we are applying a best practice approach and delivering the best service that we possibly can. We have all our ducks in a row - the right contacts, a strong and trusted brand, the infrastructure, the people, so I'm very excited about the prospects moving forward."

A key member of Papworth's TESG is Kevin Green, who will be in charge of delivering specialist skills and support in the areas of Network Infrastructure, Data Storage, Infrastructure Management, Virtualisation, Data Protection and Data Centre Design and Implementation. Green has been working in the storage industry for 12 years. He comes to Trustmarque from Dell Corporation, where he was a Senior Solutions Consultant, primarily focused on storage technology, server and desktop virtualisation, managed services and flex computing. He has also held senior technical sales positions at Symantec, Cristie Data Products, and Specialist Computer Centres.

Green comments: "This is a very exciting move for me, as I will be able to develop an all-new string to Trustmarque's bow. I have been working in the storage and Virtualisation markets for some time and as such have an in-depth knowledge of the issues facing customers, as well as the technical know-how to roll-out projects. This role will give me the opportunity to really make my mark by strengthening Trustmarque's existing expertise in this area and developing a new service offering to deliver to Trustmarque customers."
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