The City of San Diego Public Utilities Department is implementing NICE Situator and NiceVision Net to help secure its water supply, following an order placed in 2012. San Diego is California's second largest city and the eighth largest in the US, with 1.3 million residents. The Public Utilities Department oversees one of the largest and most complex water storage, treatment, and delivery systems in the country.
The integrated NICE Security portfolio will enable seamless, efficient, and centralized monitoring of 64 facilities operated by San Diego’s Public Utilities Department, including administration buildings, laboratories, pump stations and filtration plants, as well as other sites that require security management, such as reservoirs and dams. The first phase of the project focuses on integrating the NiceVision video management system (VMS) and access control, with additional sensor integration planned for future phases.
The NICE solution will enable the City of San Diego to consolidate subsystems and sensors across sites, correlate that information, automate effective response plans, and provide insights to various stakeholders. Using NICE Situator and NiceVision, the City will be able to bolster its critical infrastructure security based on a high standard of security management.
“We are honoured that the City of San Diego has chosen our solutions to protect its water supply systems, which are pivotal to the City’s daily operations and to the safety and well-being of its residents,” said Yaron Tchwella, President of the Security Group at NICE. “The fact that the City is implementing our solutions to protect such a critical utility attests to the breadth of our security portfolio in its ability to meet the specific needs of government bodies as well as private organizations.”
NICE’s Security solutions help organizations capture, analyze and leverage big data to anticipate, manage and mitigate security and safety risks, improve operations, and make the world a safer place. The NICE security, intelligence and cyber offerings provide valuable insights that enable enterprises and governments to take the best action at the right time by correlating structured and unstructured data from multiple sensors and channels, detecting irregular patterns, and recognizing trends. NICE Security solutions are used by thousands of customers worldwide, including transportation systems, critical infrastructure, city centres, banks, enterprises and government agencies.