Free Newsletter
Register for our Free Newsletters
Newsletter
Zones
Access Control
LeftNav
Alarms
LeftNav
Biometrics
LeftNav
Detection
LeftNav
Deutsche Zone (German Zone)
LeftNav
Education, Training and Professional Services
LeftNav
Government Programmes
LeftNav
Guarding, Equipment and Enforcement
LeftNav
Industrial Computing Security
LeftNav
IT Security
LeftNav
Physical Security
LeftNav
Surveillance
LeftNav
View All
Other Carouselweb publications
Carousel Web
Defense File
New Materials
Pro Health Zone
Pro Manufacturing Zone
Pro Security Zone
Web Lec
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
 
News

Mobile app provides VMS tech support contact

On-Net Surveillance Systems (OnSSI) : 25 April, 2013  (New Product)
Users of OnSSI's Ocularis video management systems now have access to technical support from smart phones through new app
Mobile app provides VMS tech support contact

OnSSI has released a new Tech Support Mobile App that enables users and partners to easily access critical information and documentation on OnSSI’s industry leading Ocularis VMS directly from their smart phones. The new app is being offered to facilitate set-up and troubleshooting issues whether on-site or remotely from the field without the need to access a PC. OnSSI’s Tech Support Mobile App is currently available for free from the Apple app store.

“Our ‘always on call’ commitment is a critical aspect of our customer support department at OnSSI and one of the reasons for our continued success and excellent customer satisfaction,” said Ari Robinson, Director of Technical Support, OnSSI. “Our new Tech Support Mobile App effectively extends our technical support resources beyond our headquarters, and puts valuable help in front of users and integrators wherever, and whenever they need it most.”

The new Tech Support Mobile App features access to Ocularis user manuals, spec sheets, installation guides, tutorial videos, release notes and other related documentation, which is automatically selected based on parameters defined in the user’s “My Version” setting. Additionally, the app includes online up-to-date supported Cameras Lookup with multiple filters, a registration and Licensing Look-up Tool, a video center with Ocularis tutorials, demonstrations, and a one-push link to contact OnSSI support over the phone.

Bookmark and Share
 
Home I Editor's Blog I News by Zone I News by Date I News by Category I Special Reports I Directory I Events I Advertise I Submit Your News I About Us I Guides
 
   © 2012 ProSecurityZone.com
Netgains Logo