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News

Mass Notification System Taken By Army Medical Centre

AtHoc : 12 July, 2010  (Application Story)
IWSAlerts from AtHoc will be deployed at an army research institute and medical centre providing emergency notification through a variety of methods including telephone, SMS and pop-up messages on host connected computers
The United States Army Garrison Walter Reed and Walter Reed Army Medical Centre (WRAMC) will deploy the award-winning AtHoc IWSAlerts system to help alert personnel in the event of an emergency and to rapidly communicate mission-critical information. The planned implementation of AtHoc's technology will support as many as 10,000 military and civilian personnel at WRAMC, Walter Reed Army Institute of Research and the Armed Forces Institute of Pathology.

The AtHoc network-centric mass notification system will be deployed onsite behind Walter Reed's NIPRNet firewall and will run using Microsoft-based servers and databases. The AtHoc solution will use the garrison's existing IP network services and will leverage a centralized, Web-based architecture to deliver reliable and secure emergency notifications to all personnel. The system is fully compliant with the Department of Defense's (DoD's) Unified Facilities Criteria and the National Fire Protection Association Alarm and Signaling Code (NFPA 72) for net-centric emergency mass notification.

The AtHoc system will deliver alerts through the telephone, with text messaging, and with intrusive audio/visual pop-up alerts to personnel connected to the IP network via desktop, laptop and any other networked device. Alert responses from recipients will be captured and reported to emergency managers in real time to provide an enterprise personnel accountability picture of the safety and status of all personnel.

In addition to mass emergency alerting, the AtHoc system can be used for healthcare-specific scenarios such as a personnel recall in the event of mass casualty incident, or to quickly disseminate accurate information when dealing with a disease outbreak.

AtHoc is a provider of network-centric mass notification systems to the US military and is currently deployed at 185 installations, protecting more than 1.3 million personnel worldwide. AtHoc specializes in enterprise deployments supporting entire geographically dispersed organizations - major commands, regions and services - from a private cloud application, hosted at internal DoD data centres. This new agreement is the latest in a series of significant DoD medical deployments by AtHoc. Recent deals include the US army Irwin Health Care Clinic at Fort Riley and Lyster Army Medical Clinic at Fort Rucker.

"The agreement with Walter Reed continues the successful rapid adoption of AtHoc IWSAlerts by the US Army to support their command (IMCOM) emergency mass notification initiatives," stated retired army Col David Brown, director of army operations for AtHoc. "The scale of this deployment is significant as it clearly demonstrates the enterprise-class capabilities of the AtHoc platform and its ability and flexibility to address the unique requirements of an Army garrison and an army medical centre."

AtHoc's innovative solution represents the evolution of mass notification technology to a third generation able to make use of existing IP networks to (a) communicate emergency information rapidly to all connected devices; (b) integrate and unify disparate existing mass notification capabilities; (c) provide bi-directional communication allowing collection of feedback from all personnel; and (d) achieve enterprise-level scalability and processes. The result is the most effective enterprise-wide mass notification capability with the best cost-to-benefit ratio.
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