Lone Worker Specialist, Connexion2, has released an updated version of its lone worker management platform, ‘MWMP’. Even more responsive to customers’ requirements, the MWMP has new functionality and an updated user-interface for optimum use on desktop PC’s, laptops and tablet devices. The platform is a tool designed specifically to improve the management of lone workers based across a range of remote-locations, offices or within the community. It also serves to further connect the disciplines of workforce management, together with credible lone worker protection, in an affordable, time-effective package thereby making it easy for managers to co-ordinate personnel and respond to new information, quickly and efficiently.
However, the updated MWMP is not just a tool for management. Lone workers with a GPS enabled Identicom device or Identicom mobile application on a smart-phone, can now share information about their activities across their team or lone worker community. This can be used to assist lone worker safety as well as improve a range of operational or social functions.
Customers are therefore able to utilise a mixture of Identicom devices across a team that are appropriate to the level of risk, or job function and integrate them with MWMP as part of lone worker solution from SoloProtect. This allows teams of workers to be supplied with a quality solution package that includes devices, 24/7 Alarm monitoring support and training for all users. A real innovation on the updated version of the platform relates to the reporting options available to the lone worker manager – a raft of useful information can be accessed quickly to streamline the process of reporting around remotely based personnel.
The Identicom lone worker device continues to be manufactured by Connexion2 in the UK and is employed across a wide-range of user applications and industry sectors. Designed primarily to reduce the impact of worker accidents and instances of verbal abuse and attack directed at lone workers – Identicom was the first device of its kind to be awarded ‘Secured by Design’ status from ACPO and retains its ability to be supplied as part of a BS8484 solution.
What’s new to MWMP?
* Better reporting – the new ‘Dashboard function’ lets a user get quick and accurate reporting on device utilisation by viewing a single page. This includes details of Check-in status, the number of Status Checks, GPS positions logged, and details of speeds being travelled.
* It is now easier to digest information about a whole team – a manager can use the ‘Checkerboard’ to view up to date information on who is currently working and when they were last in communication with the platform. It also allows users in the field to be filtered by their device type or a range of device status options including, Checked In or Out, Location Tracking On or Off, Low Signal, Low Battery, Moving or Not Reporting among others.
* Lone Workers can now play a much larger role in supplying information of value across the platform. The ability to upload pictures regarding job notifications or criminal activity, tagging of specific risks, or the highlighting of points of interest to share with others – the platform has moved away from simple tool for a lone worker manager and is now a point of reference for a lone worker community.
* The Platform has an improved interface to optimise the user experience across a range of device formats.
* Multiple Breadcrumb-trails of worker movements can now be displayed on a single map view.
“The updated MWMP represents a genuine progression in terms of what the platform can deliver to improve operations for a business employing lone workers”, said Craig Swallow, Managing Director of Connexion2. “The power to share information with colleagues has dramatically increased and new reporting options provide managers of lone workers a multitude of options thereby dramatically reducing their reporting burden around mobile workers.”