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News

Lone worker protection for Domestic Energy Assessors

Connexion2 : 04 February, 2009  (Application Story)
Identicom lone worker protection system undergoes successful trial for use by home assessment workers for the energy industry
Lone worker protection for Domestic Energy Assessors
The newly created role of Domestic Energy Assessor (DEA) has joined the growing band of lone workers purchasing the ACPO 'Secured by Design' accredited Identicom as part of the SoloProtect best-of-breed lone worker solution. Following a successful trial of Identicom by two members of the Institute of Domestic Energy Assessors' steering committee, SoloProtect is being recommended to DEAs to provide them with peace of mind knowing that they are being monitored in potentially hazardous situations and can discreetly summon help if they are threatened or have an accident.

DEAs are commissioned by Home Information Pack Providers and Estate Agents to carry out an Energy Assessment and issue Energy Performance Certificates (EPC) as part of a Home Information Pack (HIP). DEAs collect data on the dimensions, construction, heating and hot water provision of a property and enter the information into an approved software programme to produce the EPC. The benchmarked measurement of a home's energy efficiency performance produced by the EPC provides cost effective recommendations of ways to improve the property's energy performance.

Aware that its members could potentially face confrontation from angry tenants and falls from climbing ladders to gain access to lofts in empty buildings, the Institute decided that in addition to putting together a rigorous H&S policy, it should look at lone worker packages. DEAs Alix Judge and Jane Garner agreed to test the Identicom I770, with man-down detection, on behalf of IDEA, which not only enables the wearer to discreetly raise the alarm if threatened but also detects tilt, immobility and any sudden impacts, in combination with non-response timed alerts.

"There are occasions when DEAs are asked to inspect properties outside of normal working hours and attend buildings where they could be angry tenants or squatters", said Jane Garner who runs Local DEA Ltd in Tenterden in Kent. "My colleague Alix Judge who operates Surrey Energy Assessors in Surrey offered to test Identicom and we found it really, really good. It is easy to use and we felt reassured knowing we were being monitored and could easily summon help. Now we would not like to be without it".

Launched in 2007, SoloProtect is a best-of-breed service for lone workers delivering peace of mind to worker and employer alike. For an all-inclusive price, the SoloProtect service provides the five core elements that are essential for a credible and complete lone worker solution. Incorporating the Identicom device, SIM and inclusive airtime, face-to-face user training, 24 hour manned monitoring to BS5979 Cat II and Connexion2's unique TotalCare pre & post sale customer support, SoloProtect provides customers with an uncomplicated yet complete approach to pricing, implementation and use.

During 2005/6 the Health & Safety Executive recorded 212 work related mortalities and an additional 29,000 incidents where workers suffered major injury whilst at work, resulting in the loss of six million working days.
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