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News

London business park gains patrol and concierge service from Axis

Axis Security : 30 October, 2012  (Application Story)
Axis Security will be providing a full range of man guarding services including patrols and visitor management at a business park located in West London
London business park gains patrol and concierge service from Axis

Axis Security has secured a contract to provide manned guarding services at Hyde Park Hayes, a developing business park in West London.

The company is supplying a rotational team of seven officers to cover day, night and weekend shifts that will involve monitoring CCTV, conducting patrols and carrying out reception duties, such as signing visitors in and out. Axis Security has been appointed by global property consultancy Knight Frank, with whom it has previously worked on other sites including Condor House, a six-floor building opposite St Pauls, and Portman Square in Central London.

Simon Cheetham, Estate Manager for Hyde Park Hayes, where he has worked for more than 14 years, says that this site currently comprises four buildings and three development plots over 10 acres: “We have approximately 1000 people using the site, many of them on a 24/7 basis, and we believe that a manned presence backed up by our network of over 50 CCTV cameras gives our tenants complete peace of mind.”

To ensure best value along with best practice, Simon explains that the guarding contract for the business park was put out to tender: “We felt that the proposals put forward by Axis Security demonstrated that it was able to manage the site professionally, had a comprehensive and effective management structure in place to support the operation, and offered its staff – our security officers – a package that could not be matched by its competitors.”

Since the contract started, Simon is pleased to report that he has had regular contact with Axis Security: “Our account manager is open and honest and has earned my complete trust. I have been really impressed by how smoothly the TUPE process was implemented, with no issues, which maintained the morale of operational staff throughout the transition process and made me feel confident that I had made the right choice of supplier,” he says.

“In fact, I believe that the operational staff seem much happier in their roles and have been working more effectively together.”

Jonathan Levine, Group CEO of Axis Security, says that it is a privilege to be working with the team at Hyde Park Hayes: “I am pleased that Axis Security has been able to provide an ideal solution to suit the needs of this prestigious site, and look forward to further strengthening this close working relationship.”

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