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News

Legal firm to use Tru-View web filtering technology to control internet access

Bloxx : 26 September, 2008  (Application Story)
MAB gains the ability to manage and control its web usage policy with the deployment of Tru-View web filtering technology from Bloxx
Bloxx has announced that leading regional law firm MAB, has deployed Bloxx Tru-View Technology web filtering appliance to gain better control over its staff internet use, ensuring maximum productivity and enhancing the security of its IT network.
With offices in London, Milton Keynes and Watford, Matthew Arnold Baldwin (MAB) is one of the leading regional commercial law firms in the South East, providing clients with clear, practical advice and offering a different perspective on the law and legal issues. Without a web filter installed, MAB was concerned that its staff were accessing non-work related websites during working hours and the potential impact this could have on the security of the company network, as well as client PCs.

"We were worried that some of our staff might be using the Internet for excessive personal use during business hours. We needed a solution that would enable us to monitor this usage, but without being too officious," says MAB's Assistant IT Manager, Sanjay Arora. "We also wanted to protect our users from the high levels of malware infiltrating networks, after witnessing an increase in phishing emails and users inadvertently accessing phishing websites."

After discovering and investigating Bloxx's web filtering solution, MAB felt it was able to satisfy these requirements and subsequently purchased a TVT-250 appliance to monitor its 240 users over three sites.

Since installing Bloxx, MAB has been able to control and monitor Internet use much more effectively to ensure staff are productive and not accessing inappropriate websites whilst at work. "Everyday, at two hour intervals, an automatic email alert of 'Blocked Categories Visited' is sent to me, which allows me to keep an eye on users' web access. We use it primarily to monitor how much time people spend using Webmail during working hours, but also for checking access to social networking sites and other inappropriate websites," says Arora.

"Not only has Bloxx enabled us to quickly identify possible internet abuse throughout the firm and act upon it, it has also provided us with extra protection for our desktop PCs and has dramatically reduced the number of helpdesk calls complaining about slow PC performance as a result of spyware," adds Arora.

Bloxx uses a multi-layered approach to web filtering. If a user requests a web page that is not in its optimised URL database, the page is instantly passed to Bloxx's patented Tru-View Technology. Tru-View Technology then analyses, categorises and either blocks or allows access to the web page depending on the user's access policy. Bloxx also provides additional protection against viruses, spyware and phishing sites, as well as blocking IM and P2P applications and file downloads.

"The problem of Internet abuse at work and the potential to impact upon staff productivity is ever increasing. Companies are rightfully concerned that valuable working time is being wasted by employees surfing the Internet when they should be working," comments Bloxx CEO, Eamonn Doyle. "Deploying an efficient and reliable web filtering solution is the ideal way to enforce a firm's existing Acceptable Internet Usage Policy, clearly outlining which websites staff are permitted to access and when."
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