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Integrated IP based security for Cadogan Estate

Central Data Control (CDC) : 02 November, 2007  (New Product)
CDC Integra system deployed by Cadogan Estates to provide flexible, integrated security system based on IP technology.
The Cadogan Estate uses CDC's IP-enabled building management system, Integra, to deploy a state-of-the-art, intelligent security system at the exclusive Duke of York Square retail and office complex off London's King's Road.

Cadogan Estates is the property investment arm of the Cadogan family and comprises large areas of Knightsbridge and Chelsea, including Sloane Street, Sloane Square and Cadogan Square, as well as Duke of York Square, one of the largest new public open spaces in London for 15 years when it opened in 2003.

Cadogan bought the former Duke of York's HQ from the Ministry of Defence following the Strategic Defence Review in the mid 1990s. The first phase of development, which included 107,000 sq ft of new retail space, 30,000 sq ft of offices and 30 affordable housing units, was completed in March 2003. It is now home to 33 elite retail outlets, comprising of shops such as Jigsaw, Kate Kuba, All Saints, Agnes B, LK Bennett and offices for international companies such as Global Brands, Perenco, & Polygon. Further phases of construction are underway which will provide more than 110,000 sq ft of offices as well as 75 homes.

To attract high calibre tenants, Cadogan needed a cutting edge security system to offer a highly secure area to shoppers and retailers. A traditional security solution made up of various disparate systems with multiple operating methodologies would not have been appropriate particularly as a plethora of systems are costly to manage and maintain and do not provide a complete overview of the entire area.

Cadogan required a technology solution to integrate all the sites CCTV, imaging, security, fire, access & communications systems and other technical site assets into a single coherent system whilst providing a "management by exception" MMI (Man Machine Interface). This would ensure that the team in the Control Room were presented with all the appropriate information pertinent to each event, together with the required responses, thus enabling irrelevant items to be excluded.

Cadogan's Mechanical & Electrical Consultant for the Duke of York's Scheme, recommended and deployed systems integration specialists CDC and its software solution Integra, the first IP-enabled integrated site management system to manage multiple systems via a single unified interface. CDC built an integrated systems design
utilising Integra to manage the area's security and communications, HVAC and BMS systems in real-time, using a standard TCP/IP based infrastructure.

The focal point of the solution is the Control Room which is co-ordinated by a team of trained security guards; using Integra's rules-based applications, a set of commands and multi-disciplinary cause and effect security scenarios have been introduced which prompt the guards with a series of options in response to events such as a security breach, major incident, fire alarms, or critical alarms from the HVAC systems.

Integra also connects to the site-wide energy management system and assists in the metering and billing of electricity, gas and water usage by the site's commercial and domestic tenants. This information is recorded and exported to Cadogan's accounting system for inclusion on tenant's invoices. A somewhat unusual use of the Integra interface has been to provide a simple control interface to the sites fountain / water feature and lighting system for selection of different effects and performances as well as receipt of critical alarms.

The solution was designed and deployed for phase one of the Duke of York's scheme but within 12 months, was extended to cover phase two and is now being extended to cater for the sites expansion with phase three.

Shoppers and retailers benefit from the highest security in the pedestrian areas as the Control Room can instantly direct a patrolling security guard to any potential security breaches when alerts are generated by the site security systems.

The site uses an extensive network of latest-generation IP based CCTV cameras which feed a cluster of IP-based digital Network Video recorders to provide high resolution images to any authorised workstation, allowing staff to view live images and to review recorded CCTV footage in the event of an incident. Integra controls these devices to allow fast camera selection; video retrieval and interaction between the CCTV system and other disciplines.

As well as access control, a sophisticated video software behavioural analysis tool is used in conjunction with the CCTV system to watch for the activity profile of potential thieves and to help identify any immobile suspicious packages.

When an alert is generated, the guards are shown the exact cause of the alert and presented with the relevant camera views. This allows them to simply toggle between cameras, zoom in and out and mange the incident and to only follow up on genuine and serious alerts rather than false alarms.

The site's management have access to the Integra client software, across the network, so they can view the current status of the site and review past incidents via the comprehensive audit trail. Further workstations are being installed in phase three to allow video and alarms to be monitored and acted upon from other security and management positions across the site.

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