Monday 28th January marks European Data Privacy Day, a day to raise awareness and promote data privacy education for individuals and businesses. In light of the announcement that Sony was fined £250,000 by the ICO for leaking millions of customers’ personal details, this day couldn’t have come sooner.
Highlighting the importance of knowing exactly where your data is, who it’s being accessed by and how, John Thielens, the Chief Security Officer at Axway says that this visibility can ultimately be the difference between earned customer loyalty and irretrievable brand damage.
“In this day and age, failing to ensure utmost data security within a business is as risky as walking a tightrope with no harness. With an increasingly mobile workforce on their hands, many businesses are now operating in an open network that can be more vulnerable to threats if the right precautions are not taken.
“Businesses must ensure they know exactly where their corporate data, and the data their customers have entrusted to them is, who is accessing it, how, and for what purpose. This end-to-end visibility, coupled with proper Bring Your Own Device policies, can be the difference between earned customer loyalty and irretrievable brand damage. Surely consumers have obligations to behave safely online, but businesses are ultimately the custodians of their private data, and have more complex duties to safeguard it. Analysing their network, identifying weak spots and taking the appropriate steps to mitigate risk is crucial in ensuring data isn’t compromised because of external threats or human error.
“There’s no doubt that the likes of cloud technology and BYOD are creating a world of opportunity for businesses, but it’s crucial that businesses understand they come with a new set of rules. Arming employees with the right balance of knowledge and sound security tools key to ensuring business security remains airtight.”