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News

Identity Protection For People Who Lose Their Wallets

LifeLock : 23 June, 2010  (New Product)
The WalletLock service from LifeLock provides protection from identity theft in the event of a lost or stolen wallet by managing and cancelling details of cards and other documents that were kept in the wallet
LifeLock has a proven success model in helping more than 8,600 members recover from a lost or stolen wallet since the company launched the LifeLock WalletLock service two years ago. WalletLock service has assisted a total of 8,659 members in helping to cancel or replace the contents in the lost or stolen wallet (pictures, cash and other monies excluded).

"We have seen phenomenal success with WalletLock since we launched the service two years ago," said Todd Davis, LifeLock Chairman and CEO. "Because identity theft is a crime that could affect anyone with a Social Security number, LifeLock recognizes the threats posed by a lost or stolen wallet. Our team is always looking for ways to help better protect our members' personally identifiable information and assist them in recovering from an identity theft, should one occur."

LifeLock member Christina Youngers was travelling out of state when she left her purse behind at a restaurant. When she returned to check for it, it had disappeared. "I called LifeLock and filled them in on my situation. Within such a short period of time, they had determined that there was no activity on any of my accounts and a WalletLock recovery specialist had cancelled my credit cards and the replacement cards were ordered to arrive at my house as soon as possible. Thank you to LifeLock for helping out so much during a scary experience."

WalletLock recovery specialists are available to assist members 24 hours a day, seven days a week. If a LifeLock member's wallet is lost or stolen, all that the member needs to do is call LifeLock's member services team, and a WalletLock recovery specialist will assist the member in contacting each credit card, bank or document-issuing company, cancelling the individual's accounts, and completing all of the necessary paperwork and steps to replace the lost documents; this includes credit and debit cards, driver's license, Social Security card, insurance cards, cheque book - even traveller's cheques (pictures, cash and other monies excluded). Members who enrol in LifeLock service or LifeLock Command Center protection suite will receive the WalletLock service benefit as a part of their membership.
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