Free Newsletter
Register for our Free Newsletters
Newsletter
Zones
Access Control
LeftNav
Alarms
LeftNav
Biometrics
LeftNav
Detection
LeftNav
Deutsche Zone (German Zone)
LeftNav
Education, Training and Professional Services
LeftNav
Government Programmes
LeftNav
Guarding, Equipment and Enforcement
LeftNav
Industrial Computing Security
LeftNav
IT Security
LeftNav
Physical Security
LeftNav
Surveillance
LeftNav
View All
Other Carouselweb publications
Carousel Web
Defense File
New Materials
Pro Health Zone
Pro Manufacturing Zone
Pro Security Zone
Web Lec
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
ProSecurityZone Sponsor
 
 
News

Identity federation for customer portal access

Ping Identity : 14 November, 2013  (Application Story)
Splunk chooses Ping Identity for single-sign-on and identity federation for its customer portal
Identity federation for customer portal access

Splunk has selected Ping Identity to provide its customers with simple and secure access to the Splunk customer portal.

Customer service is a priority at Splunk. To better serve Splunk’s more than 6,000 customers, the company launched a single sign-on initiative to simplify access to all of its web properties and cloud-based apps, including a support portal on Salesforce.com Service Cloud. To eliminate multiple login requests from the individual applications inside the portal, Splunk selected Ping Identity to provide secure, standards-based single sign-on and identity federation. Now every Splunk customer has one-click access to the portal without ever exposing their identities or passwords to third-party vendors.

“Our customer portal has to be a seamless extension of the Splunk experience. After a customer logs in, one-click access to all the portal’s resources and apps is a must,” said Christopher Nelson, senior director of IT business applications, Splunk. “Now we have a continuous user interface, while maintaining tight security. And, because Ping Identity does not store passwords and identities, our customer information never leaves the Splunk environment – another requirement of the Splunk experience.”

In under a week, Ping Identity was able to implement a SAML-based SSO connection from Salesforce.com Service Cloud Portal to Splunk’s customer portal. The identity bridge eliminates the need to log in to multiple applications in order to open a customer ticket or access the Splunk help desk.

“Splunk is a great example of a customer that needed an enterprise-grade, identity security solution to address the increasingly complex interplay between cloud applications and identities,” said Loren Russon, vice president of product management and design for Ping Identity. “We responded with a solution that was fast to implement, cost-effective and secure. And that will easily scale with future identity and access management requirements.”

Bookmark and Share
 
Home I Editor's Blog I News by Zone I News by Date I News by Category I Special Reports I Directory I Events I Advertise I Submit Your News I About Us I Guides
 
   © 2012 ProSecurityZone.com
Netgains Logo