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News

High internet banking usage calls for improved sign-on

Gridsure : 24 July, 2009  (Technical Article)
GrIDsure comments on the need for banks to adopt alternative user verification technology in light of the high take-up of online banking services in the US and UK
Gartner's latest research reveals that 50 per cent of 3,988 adults surveyed in the US and UK currently use online banking. When questioned about the most important features that they value, security was ranked first, which was then followed by a strong preference for a single sign-on.

Stephen Howes, CEO/CTO of GrIDsure, the innovative alternative to PINs and passwords, commented on the research: "Gartner's research quite rightly highlights the importance of balancing security and usability for internet banking systems. Consumers are clearly aware of the need for security, but are also tired of having to type in multiple passwords or codes generated from card readers. As customers become more discerning about their online banking needs, the quality of a bank's online system will increasingly become a point of differentiation. Ultimately, the winners of this battle will be those banks that can offer a simple to use, yet highly secure way of authenticating their customers, and with solutions currently available that won't 'break the bank' there is really no reason for them not to start investigating the alternatives today."

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