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News

G4S Providing Train and Revenue Protection Services For Northern Rail

G4S Secure Solutions (UK And Ireland) : 22 July, 2010  (Application Story)
New contract signals continuation of services by G4S Transport and Borders at Northern Rail to combat fare evasion and check the validity of tickets in use on the company's extensive rail network in Northern England
G4S Transport and Borders has successfully been re-awarded a three year contract with Northern Rail. The contract will start on 1st September 2010 and is the key foundation of our rail business.

Northern Rail is the UK's largest train operating company, covering the North West, North East, Yorkshire and Humber, and East Midlands regions. Northern Rail provides 2500 local and regional train services every weekday and serves a population of 15 million people.

The contract will see G4S continue to provide customer service and revenue protection services such as, issuing and checking the validity of rail tickets, assisting with customer service, as well as continuing to protect Northern Rail's revenue by managing potential fare evasion.

G4S has aligned its working practices with Northern Rail's company culture and core values; this enables both businesses and staff to work productively together to meet both companies' objectives.

Gavin Windsor, Managing Director, G4S Transport and Borders said: "We are delighted to have successfully retained Northern Rail as a customer through a competitive bidding process. We look forward to continuing our partnership by offering solutions which meet the requirements of the businesses."

Lee Wasnidge, Area Director West, Northern Rail said "We have worked with G4S for a number of years and they have adapted to our changing business requirements quickly and professionally. G4S has provided a productive service over the years and we look to our continued partnership.
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