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News

Fiserv Billing Enables Walk-in Payments For DriveTime

Fiserv : 26 August, 2010  (Application Story)
Company specialising in selling cars to people with credit problems makes use of Fiserv to enable walk-in cash bill payment services
Fiserv has announced that DriveTime, the nation's largest dealership with 80 plus locations specializing in selling used cars to people with credit problems, has selected CheckFreePay from Fiserv to provide walk-in bill payment options for its customers. This walk-in service allows DriveTime customers to conveniently make car loan payments in cash at more than 20,000 CheckFreePay agent locations including supermarkets, retailers, drugstores and convenience stores.

By enabling payments in person via CheckFreePay, DriveTime offers its customers the added convenience of paying their bills at locations close to where they live and work. With the addition of walk-in payment options, DriveTime has now expanded its five-year relationship across multiple Fiserv channels. DriveTime already partners with Fiserv to provide enrolled and one-time electronic billing and payment options at DriveTime.com and phone payments.

"DriveTime is dedicated to providing an industry leading experience for our customers, including options and convenience for making payments," said Jon Ehlinger, DriveTime Spokesperson. "We chose the CheckFreePay walk-in bill payment service from Fiserv because of the expansive network of bill-pay locations, as well as the speed and security of payments the service facilitates."

DriveTime has seen strong customer acceptance, with the number of bill payments processed by CheckFreePay more than doubling each month over the last several months. Payments made using the CheckFreePay service are delivered electronically, which ensures a fast and secure transaction for DriveTime customers.

"Fiserv has a long-standing relationship with DriveTime, and we both recognize the need to offer customers a variety of payment options to better serve their needs," said Jardon Bouska, president, Biller Solutions, Fiserv. "We know that one in five people prefer to pay their bills in person, often because they want to pay bills with cash and receive a receipt as an immediate proof of payment. DriveTime customers can now benefit from the convenience of paying their bills at the agent of their choice, and not only at a DriveTime location."
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