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First Option To Provide FireID Technical Support in the UK

FireID : 03 June, 2010  (Company News)
FireID forms partnership with First Option Technologies to provide UK support for the company's two factor authentication solutions
FireID has announced a partnership with First Option Technologies to provide technical support services to FireID's growing customer base in the UK market. Working with UK distributor CiRRUS Management Solutions Ltd, First Option will provide 24x7 service to enterprises based in the UK and Ireland for FireID's mobile two-factor authentication. First Option has also adopted FireID's innovative technology into its own day-to-day operations to offer secure authentication to its entire customer base.

First Option will provide a wide range of support service offerings to meet the business needs of FireID's UK customers, including rapid response capabilities. First Option's fully-trained staff will provide the reassurance needed to reduce the risk of deploying technology in a critical security capacity. FireID's authentication software ensures secure payments, transactions and virtual private networks (VPNs) access from online identity theft. With FireID, end-users generate a one-time password via their mobile phone to securely and conveniently log in to online banking, e-commerce websites, cloud-based applications and VPNs.

"We're looking forward to working with FireID to provide a full go-to-market solution for UK channel partners and customers," said Tim Considine, managing director of First Option Technologies. "FireID's proactive decision to back its strong product offerings with a comprehensive technical support offering demonstrates its dedication to further success in the UK market."

"There is an immediate need across industries for FireID's mobile two-factor authentication solutions to protect sensitive transactions, and the market cannot wait," said Martin Woolley, director of CiRRUS. "This urgent demand calls for an experienced, agile support partner, and First Option is the safe pair of hands that can handle the job. With First Option in place, customers can feel confident that support is immediately available from deployment and beyond."

"FireID is committed to the success of our UK customers, and we have forged partnerships with market-leading organisations to ensure it," said Jenny Dugmore, CEO of FireID. "Our partnership with First Option provides our customers with additional assurance that they can deploy the solution with the necessary technical support services on demand. With our hand-picked selection of first-rate partners, FireID has put all the measures in place to offer a complete package for UK channel success."
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