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News

Emergency response system for Barcelona

Intergraph : 12 November, 2008  (Application Story)
Intergraph to deploy computer aided dispatch system for the emergency services of Barcelona in Spain as part of their emergency incident response management
The municipality of Barcelona in Spain will deploy Intergraph's leading emergency incident response, planning and reporting solutions. Police and firefighters in Barcelona will join emergency responders in other large European cities including Berlin, Geneva, Zurich, Switzerland and Vienna, Austria, by making use of Intergraph's widely deployed public safety solution. The solution, which has also been deployed as a national system in Belgium, as well as by the Bavarian State Police and German Federal Police, will deliver integrated incident management capabilities.

The new computer aided dispatch system will replace Barcelona City Emergency Management Center's proprietary, legacy system, Mycelium. The Intergraph system will provide a variety of advanced capabilities including integrated emergency response, communication and coordination with emergency response and security agencies in other municipalities. Intergraph's technology will also provide an intelligent system of receiving emergency calls, mobile deployment of responders, and a graphical view of all elements essential for emergency response and management.

Through the use of Intergraph's technology, call takers can utilize interactive, intelligent maps to immediately locate incidents and deploy the closest responders to the site through the 39 square mile (100.4 sq. km.) municipality.
The Intergraph public safety system will provide incident response management functionality in support of situational awareness for dispatchers and first responders. This enhanced situational awareness will promote efficiency and effectiveness when seconds count.

In addition to major European cities, Intergraph public safety solutions protect citizens globally in metropolises such as Rio de Janeiro, Brazil; Mumbai, India; Istanbul, Turkey; Washington, DC and Toronto, as well as smaller cities including Vail, Colorado and Abilene, Texas in America and Hamilton, Ontario in Canada.
"Supporting emergency response in Barcelona, the second largest city in Spain, presents a broad set of challenges for emergency management personnel," stated Alexis Culubret, information system manager, Prevention, Security and Mobility Department of Barcelona City.

Joan Albert Dalmau, manager of Prevention, Security and Mobility Department of Barcelona City added, "By deploying Intergraph's public safety software, our dispatchers and responders will be in a position to more effectively respond to incidents, helping to ensure the safety and security of those who live and work in our community."

"Intergraph's emergency incident response, planning and reporting solutions are used in over 25 countries and protect nearly a half billion people worldwide, approximately one in every 13 people," said John Graham, president, Intergraph Security, Government and Infrastructure. "By making use of our integrated command and control system, police officers, firefighters and dispatchers in Barcelona will benefit from increased situational awareness, which will advance their efforts to prevent and respond to critical incidents, ultimately advancing the safety and well-being of Barcelona's 1.5 million residents."
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