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News

EMEA voice recognition expansion to be lead by new VP

Fluency Voice Technology : 06 June, 2007  (Company News)
Fluency Voice Technology makes senior sales and marketing appointment to lead drive into European market for voice recognition technology.
Fluency Voice Technology has strengthened its business and market development experience pool with the appointment of Steve Feeney to its executive team as VP EMEA, Sales & Marketing.

Steve comes to Fluency with an impressive career that spans some 20+ years in the IT solutions and services industry having previously worked as Sales Director for global CRM provider, FrontRange Solutions. During Steve's 6-year tenure at FrontRange he transformed the sales operation, most recently taking its Northern European region to increased levels of profitability. Prior to FrontRange, Steve served as Sales Manager at Cisco Systems, (Nasdaq; CSCO). As European Sales Director of Voicetek Europe, Steve grew revenues from $1.5M to $12M+ and secured some significant business deals with several European fixed and mobile operators. . Steve has also served in a number of senior management positions in companies including Syntellect Europe and Sterry Communications.

'With Steve on board directing business and market development, we are in a great position to capitalise on our strong growth in Europe and to shape strategic marketing initiatives in that region,' said Philip Padfield, CEO of Fluency Voice. 'He has significant experience in European sales, market growth and development at enterprise technology companies and his leadership skills will be invaluable as we expand into new markets and new territories.' Phil continues, "This is a very exciting time for us at Fluency. We finished our last year delivering robust revenue growth and we have made a very positive start to the current year with our unique blend of on-demand and on-premise speech solutions."

Speaking of his appointment Steve commented, "Fluency has a much deserved reputation for delivering world-class speech recognition solutions that enable call centres to improve customer service and significantly reduce costs and I am delighted to be part of that team. I have a wealth of expertise selling and marketing business solutions that deliver measurable customer service improvements and I am looking forward to adding that experience to the Fluency knowledge-pool and to grow European market share and identify new delivery channels."
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