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News

DDoS attack mitigation on e-commerce site

Prolexic Technologies : 07 November, 2012  (Application Story)
An attack on the Parts Geek e-commerce site for automotive components has been successfully mitigated after a three day attack
DDoS attack mitigation on e-commerce site

Prolexic has recently mitigated a number of high-volume Layer 3 DDoS attacks directed at Parts Geek, an e-Commerce web site for purchasing car parts and accessories.

The DDoS attack campaign lasted three days and brought down the site for eight hours on the first day, and several hours on two subsequent days. The DDoS attacks rendered the site inaccessible to 100,000 site visitors daily. Prolexic was engaged by partsgeek.com after the site’s hosting provider and another DDoS mitigation service provider were unable to mitigate the DDoS attacks, which were escalating in size and strength during the three-day campaign.

“The distributed denial of service attacks appeared to be random, since no specific ransom demands or warnings were received by the site’s management,” said Stuart Scholly, president of Prolexic. "Partsgeek.com now has Prolexic DDoS protection against all types of distributed denial of service threats, so it can deliver business as usual to customers anytime they want to place orders, day or night.”

One recent Saturday evening, DDoS attackers brought down partsgeek.com for eight hours with a high-volume Layer 3 DDoS attack ranging between 25 and 40 Gbps. Management contacted the site’s hosting provider but they were unable to mitigate this size of attack. The distributed denial of service attacks continued through the next two evenings. The company’s management contacted a DDoS mitigation service provider, but this provider also lacked the resources to mitigate the DDoS denial of service attacks, which were escalating in size and strength.

“We contacted Prolexic and their mitigation team was able to stop the DDoS attacks immediately after provisioning their service,” said Brian Tinari, president of Parts Geek. “These distributed denial of service attacks were disrupting our business so it was critical that we find a DDoS mitigation solution that would protect us from future attacks and the potential revenue loss they would cause.”

Prolexic quickly mitigated the DDoS attack on partsgeek.com using its PLXproxy DDoS mitigation service, which is the quickest way to provision Prolexic’s mitigation protection against all types and sizes of DDoS attacks. Any disruption to a site or downtime is resolved in just minutes.

“I’ve been very happy with Prolexic’s response and their customer support,” Tinari adds. “Their mitigation team is very professional and quick, and they were able to do what our hosting provider and other DDoS mitigation providers could not. We have had no DDoS attacks since engaging Prolexic and that gives us and our customers peace of mind.”

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