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News

Covert Information Management Solution for Western Australian Police

ABM : 24 June, 2010  (Application Story)
ABM secures second Australian police contract with the provision of abmpegasus Source Management to Western Australia for the management of intelligence information
Covert Information Management Solution for Western Australian Police
Forming the second phase of implementation, Western Australia Police (WAPOL) has signed a five year contract with covert policing software specialist, ABM, for the provision of abmpegasus Source Management. Part of the abmpegasus suite of cutting-edge covert management tools, the solution will provide a complete system for confidential informants, encompassing their recruitment, handling and management, to reduce WAPS' liability while increasing informant performance and accountability.

In December 2009, WAPOL went live with abmpegasus Protected Persons providing a sound management and recording tool for day to day activities while supporting protected witnesses. WAPOL used this implementation as a measure to help assess the reliability and suitability of the software prior to purchasing an additional module.

Chris Dawson, Deputy Commissioner at WAPOL explains: "We were looking for a system to help with the daily management and consolidation of confidential informants across the state of Western Australia. A recent review of the way in which we record and manage Human Sources has resulted in a decision to move away from our present manual paper based solution to a commercially available, best practice solution.

Following the successful implementation of Protected Persons in the first phase, ABM was once again identified as the only solution provider to meet all of our business needs."

Alastair Luff, managing director of ABM explains: "This is a fantastic opportunity for us as law enforcement organisations around the world are watching the progress that is being made in Western Australia and we hope that their progress and excellence in covert policing will encourage other law enforcement agencies to adopt our best practice solutions. In the UK, abmpegasus Source Management is already used by 80% of Police Services, providing a management platform in line with relevant legislative requirements and established best practice.

"In today's climate of global terrorism and organised crime the need for the effective deployment of Human Intelligence Sources cannot be over emphasised. Overt policing methods carry significant cost and can often fail to generate the required 'intelligence'. The ability of an agency to effectively manage Sources to meet these demands is significantly increased by the incorporation of ABM's Source Management Module into an agency's existing infrastructure."

As WAPOL is responsible for policing the largest, single police jurisdiction in the world covering 2.5 million square kilometres, a key requirement of the system was that all 162 police stations in the state be able to manage any duplication of registrations and manage any deconflictions across WAPOL. At strategic level, Source Management will facilitate the production of management information and statistics to assist in productivity and management of finances. At day to day level, Source Management facilitates efficiency savings through easy access to, and dissemination of, intelligence and information, thereby reducing the re-keying of vital information across multiple systems. Furthermore, Source Management facilitates workload prioritisation, helping senior officers manage information and authorisations.

Source Management will be implemented over the coming summer months, with WAPOL personnel spending most of August here in the UK. During this time the Source Management module will be configured to meet the operational needs of WAPOL while also providing in-depth user and administrative training in the new module. The implementation is expected to be completed by the end of the year.
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