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Continued investment at NAV to serve US surveillance markets

North American Video (NAV) : 01 April, 2009  (Company News)
North American Video is continuing to invest in developing its range to meet the increasing demands of the US gaming, corporate and government surveillance markets
As a global provider of integrated security technologies serving the gaming, corporate and government markets, North American Video (NAV) is making strategic investments to accelerate the company's growth in new markets and to build on NAV's highly regarded service capabilities.

NAV is well known as a supplier of integrated large-scale video surveillance and security systems, and the company has many customers in Las Vegas, the location of the 2009 ISC West Conference and Exhibitions. Most recently, NAV integrated the security and surveillance systems for the new Encore at Wynn Las Vegas, a 2,034 all-suite hotel tower whose 72,000-square-foot casino, additional convention and meeting spaces and other facilities are integrated with Wynn Las Vegas' existing systems.

"Our design for Encore at Wynn Las Vegas delivers the level of performance, integration and expansion capabilities that the Wynn team has come to expect from North American Video," said Jason Oakley, CEO, NAV. "The complexity and size of the Wynn and Encore installations are indicative of the level of technical proficiency and project management capabilities that NAV delivers on every project."

"NAV is well-known for large scale video surveillance projects, but some people are unaware that a large percentage of our business includes large and small scale access control, perimeter security, network projects and service contracts," continued Mr. Oakley. "As we undertake a period of ambitious growth, we are looking to preserve what we do well as we expand our customer base, both domestically and globally."

Recent developments at NAV include:

Creation of an Integrated Business Solutions Division, located just west of Manhattan across the New Jersey border that includes a team of veteran security professionals with extensive experience and established business connections in the industry. The new facility supports NAV's business plan to ramp up growth in the government, commercial and industrial markets.

Implementation of Service Management Software, the company has invested in an IT platform to increase the efficiency of the Company's service operations. The software platform enables 24/7 service dispatch and client tracking of service tickets on the web.

Increased investment in IT staff and training to further expand the skill-sets of the technical staff, sales staff and sourcing professionals to best accommodate the growing influence of information technology (IT) in the physical security marketplace. Training includes developing manufacturer certifications, expertise in network technology and project management certifications.

The company launched a new corporate logo that reflects NAV's business capabilities across the full spectrum on Integrated Security and Network Technology.

"We have a new look and on-going commitment to provide unsurpassed customer service in the security technology field," said Mr Oakley. "The one thing in business that remains a constant is that you have to earn one customer at a time. That's our strategy. We are very proud of our long-term customer relationships and our established customer base is our best endorsement. We are growing our business by applying the the core competencies that have contributed to our success over the years to new markets."
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