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Conflict Management Courses Available From Giant Step Training

Giant Step Training : 29 June, 2010  (New Product)
Scotland based provider of training courses details the products available for training in conflict management for guards, door supervisors and others whose work places them in the path of conflict
Giant Step Training is a Scottish provider of specialist training in the areas of conflict management and physical skills training.

The company has brought together a world-class group of trainers who have honed their skills in the military, police, security, licensed trade, health and fire services over many years.

Giant Step Training is part of the Giant Step group of companies which has successfully operated in the hospitality and licensed sectors for over 15 years. The company was born out of the frustration of the company directors at being able to find high quality, accredited training for their own staff.

The range of courses, which are intensive, practical and high impact, include:

* Physical Intervention Training
* Conflict Management
* Personal Licence Holder (SPLH) - in conjunction with City & Guilds and Servewise
* Staff Working on Licensed Premises
* Emergency First Aid at Work
* Door Supervisors Course

David Mackay, operations director, Giant Step Training said: "Anyone in a public facing role from bar worker to social worker or nurse can face the prospect of dealing with an irate or violent member of the public. Private employers and public sector organisations need to do everything they can to equip their staff with the proven skills and techniques to stay safe and defuse volatile situations."

He added: "Our professionals have been there, done it and got the t-shirt. They have worked at the highest levels in training the police, security, fire and licensed trade staff. We also have individuals uniquely qualified in the field of conflict management with qualifications accredited by the Institute of Conflict Management."
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